Front Desk Supervisor

Chicago, IL, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $28.00 - $29.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid parental leave

paid time off with rollover

Complimentary wellness tools

Unlimited referral bonuses

401(k) with Company Match

health care concierge

leadership development opportunities

Tuition Reimbursement

Discounts on hotel rooms, dining, and travel entertainment experiences

Job Description

White Lodging is a prominent developer and operator of a distinguished portfolio of premium-brand hotels, rooftop bars, and restaurants situated in some of the United States' most desirable cities to live in. With a firm belief that hospitality is fundamentally about how you make people feel, White Lodging emphasizes creating memorable experiences for guests while fostering a work environment that encourages personal growth and the best performance from its employees. Known for their award-winning properties, White Lodging combines luxury, comfort, and exceptional service to surpass guest expectations and continuously set high standards within the hospitality industry.

The company is curr... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Availability to work flexible hours including weekends and holidays
Ability to stand and move for extended periods
Basic computer and equipment operation skills
Strong attention to detail and organizational skills
Ability to multitask effectively

Job Qualifications

Hospitality experience preferred but not required
Strong leadership and interpersonal skills
Ability to work in a fast-paced environment
Excellent communication and customer service skills
Outgoing personality and positive attitude
Adaptability and problem-solving abilities

Job Duties

Delivering the highest quality of service to guests, anticipating and exceeding their expectations
Running the perfect shift by ensuring all checklist items are complete and standards are upheld
Supervising Front Desk staff and ensuring adherence to brand standards
Overseeing the department in the absence of the Department Manager
Performing hourly tasks and operating equipment as needed, while assisting with new associate training and cross-training
Handling additional responsibilities as assigned to maintain smooth operations

Job Location

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