Job Overview
Benefits
401k retirement savings with company match
Paid sick time
Parental leave
employee eyewear discount
College Scholarship Program
training programs
Internal promotions and career advancement
Job Description
America's Best is a prominent retail brand under the umbrella of National Vision, one of the largest optical retailers in the United States. With over 1,000 locations nationwide, America's Best offers a combination of eye care services and eyewear products, making quality vision accessible and affordable for millions of customers. The company's core mission centers on the belief that everyone deserves to see their best to live their best lives. America's Best stands out in the retail optical industry by providing comprehensive eye exams, prescription glasses, sunglasses, and contact lenses all at a single, low price point, fostering customer satisfaction and loyalty through convenience and quality.
National Vision has built a strong reputation as a leader in affordable optical solutions, supporting local communities while expanding its footprint nationwide. The America’s Best brand continues to grow rapidly, offering a supportive and inclusive workplace culture dedicated to professional growth and career advancement. The company's commitment to employee development is evident through comprehensive training programs, educational course access, and internal promotion opportunities.
The Receptionist role at America’s Best is a vital position within the retail store environment. Receptionists are the welcoming face of the brand, responsible for greeting and assisting customers as they enter the store, ensuring a warm and professional first impression. They play a critical role in managing patient records, scheduling appointments, and maintaining efficient store operations. Serving as the communication hub, Receptionists handle incoming phone calls, provide accurate information about services and products, and support the overall customer experience.
This full-time position offers a structured work schedule with the unique benefit of Sundays off, as the stores are closed on Sunday. Receptionists ensure a smooth and organized flow of patients by managing appointment calendars and following up on patient visits and classes. The role demands strong organizational skills, attention to detail, and the ability to multitask efficiently in a fast-paced retail environment. Receptionists also assist in inventory management, mail distribution, and maintaining a presentable and orderly reception area.
Working at America’s Best as a Receptionist means joining a team that values respect, communication, and collaboration. The company offers competitive pay with bonus incentives, a comprehensive benefits package including 401k with company match, parental leave, paid sick time, and employee eyewear discounts. Beyond compensation, America’s Best prioritizes employee well-being and professional development, providing scholarship opportunities and career growth pathways.
If you are a customer service-oriented individual with excellent interpersonal and organizational skills, interested in becoming an integral part of a growing and supportive optical retail company, this Receptionist position offers a rewarding start or continuation of your career. You will have the opportunity to connect with diverse customers, support eye care services, and contribute to a positive store environment where every team member plays a part in helping customers see their best.
National Vision has built a strong reputation as a leader in affordable optical solutions, supporting local communities while expanding its footprint nationwide. The America’s Best brand continues to grow rapidly, offering a supportive and inclusive workplace culture dedicated to professional growth and career advancement. The company's commitment to employee development is evident through comprehensive training programs, educational course access, and internal promotion opportunities.
The Receptionist role at America’s Best is a vital position within the retail store environment. Receptionists are the welcoming face of the brand, responsible for greeting and assisting customers as they enter the store, ensuring a warm and professional first impression. They play a critical role in managing patient records, scheduling appointments, and maintaining efficient store operations. Serving as the communication hub, Receptionists handle incoming phone calls, provide accurate information about services and products, and support the overall customer experience.
This full-time position offers a structured work schedule with the unique benefit of Sundays off, as the stores are closed on Sunday. Receptionists ensure a smooth and organized flow of patients by managing appointment calendars and following up on patient visits and classes. The role demands strong organizational skills, attention to detail, and the ability to multitask efficiently in a fast-paced retail environment. Receptionists also assist in inventory management, mail distribution, and maintaining a presentable and orderly reception area.
Working at America’s Best as a Receptionist means joining a team that values respect, communication, and collaboration. The company offers competitive pay with bonus incentives, a comprehensive benefits package including 401k with company match, parental leave, paid sick time, and employee eyewear discounts. Beyond compensation, America’s Best prioritizes employee well-being and professional development, providing scholarship opportunities and career growth pathways.
If you are a customer service-oriented individual with excellent interpersonal and organizational skills, interested in becoming an integral part of a growing and supportive optical retail company, this Receptionist position offers a rewarding start or continuation of your career. You will have the opportunity to connect with diverse customers, support eye care services, and contribute to a positive store environment where every team member plays a part in helping customers see their best.
Job Requirements
- high school diploma or equivalent
- 0-2 years of related experience preferred
- ability to manage multiple phone lines
- strong customer service skills
- excellent organizational skills
- ability to communicate clearly and professionally
- dependable and punctual
Job Qualifications
- high school diploma or equivalent
- 0-2 years of experience in receptionist or front office roles preferred
- strong customer service skills
- excellent organizational skills
- ability to handle multiple phone lines
- effective interpersonal and communication skills
- familiarity with insurance or managed care plans is a plus
Job Duties
- greet and welcome customers promptly and courteously
- manage patient scheduling and appointments efficiently
- answer, screen, and forward incoming phone calls according to company protocol
- maintain organized patient records and file daily paperwork
- provide basic and accurate information to customers regarding services and products
- coordinate order status updates and notify customers of delays
- maintain a tidy and presentable reception area
- sort and distribute daily mail and deliveries
- keep inventory of office supplies
- participate in mandatory communication meetings
Job Location
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