Front Desk Receptionist (Dermatology clinic) - Clearwater, FL
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Paid holidays
Retirement savings account
employee discount
Job Description
Anne Arundel Dermatology is a well-established, reputable healthcare organization specializing in comprehensive dermatology services. Founded over 50 years ago, the company has grown to become a leading provider in the Mid-Atlantic and Southeastern United States, employing over 250 clinicians across more than 110 locations in seven states. Their mission centers on delivering the highest quality medical, surgical, and esthetic skin care tailored to each patient's unique needs. This dedication to excellence is evident in their continual focus on patient-first care, accountability, trust, teamwork, and growth.
One of their esteemed affiliates, Academic Alliance in Dermatology, specializes in premier medical and cosmetic dermatology services in Southwest and Central Florida. Backed by the leadership of Dr. Panos Vasiloudes and enhanced by cutting-edge equipment, Academic Alliance has been serving the community for over 30 years with expert diagnosis and treatment of a wide array of dermatologic conditions.
Anne Arundel Dermatology is currently seeking a Front Desk Receptionist for one of the Florida locations under the Academic Alliance in Dermatology banner. This full-time position plays a crucial role at the interface between the clinic and its patients. The Front Desk Receptionist is responsible for welcoming patients, managing appointment scheduling, coordinating patient flow, handling payments, verifying insurance and billing information, maintaining patient records, and performing critical administrative tasks to ensure smooth office operations. The individual will need to be professional, friendly, organized, and able to manage multiple priorities in a dynamic, fast-paced environment.
The company strongly invests in its people, offering robust training and continuous education opportunities to keep staff up-to-date with the latest in dermatologic advancements, treatments, and technology. New hires can expect an environment that values growth from within, providing long-term career development and stability. At Anne Arundel Dermatology, the commitment extends beyond just employment; they foster a culture of caring for both patients and employees, striving to create a supportive and rewarding workplace.
In this role, the receptionists act as the first point of contact and embody the company’s values of respect, empathy, and professionalism. Responsibilities include patient check-in and check-out, accurate data entry and chart verification, managing communications, inventory control, and end-of-day reporting. The position requires a high level of attention to detail, exceptional interpersonal skills, and the ability to multi-task efficiently. Experience in medical or dermatology settings is preferred, emphasizing the importance of understanding HIPAA compliance and medical office protocols.
Compensation and benefits are competitive, with full-time employees (working at least 30 hours per week) receiving comprehensive health insurance coverage, paid time off, retirement savings options, and additional perks such as employee discounts on cosmetic services. This role is an excellent opportunity for enthusiastic individuals seeking to contribute to a respected healthcare provider while building a rewarding career in medical administration and dermatology.
One of their esteemed affiliates, Academic Alliance in Dermatology, specializes in premier medical and cosmetic dermatology services in Southwest and Central Florida. Backed by the leadership of Dr. Panos Vasiloudes and enhanced by cutting-edge equipment, Academic Alliance has been serving the community for over 30 years with expert diagnosis and treatment of a wide array of dermatologic conditions.
Anne Arundel Dermatology is currently seeking a Front Desk Receptionist for one of the Florida locations under the Academic Alliance in Dermatology banner. This full-time position plays a crucial role at the interface between the clinic and its patients. The Front Desk Receptionist is responsible for welcoming patients, managing appointment scheduling, coordinating patient flow, handling payments, verifying insurance and billing information, maintaining patient records, and performing critical administrative tasks to ensure smooth office operations. The individual will need to be professional, friendly, organized, and able to manage multiple priorities in a dynamic, fast-paced environment.
The company strongly invests in its people, offering robust training and continuous education opportunities to keep staff up-to-date with the latest in dermatologic advancements, treatments, and technology. New hires can expect an environment that values growth from within, providing long-term career development and stability. At Anne Arundel Dermatology, the commitment extends beyond just employment; they foster a culture of caring for both patients and employees, striving to create a supportive and rewarding workplace.
In this role, the receptionists act as the first point of contact and embody the company’s values of respect, empathy, and professionalism. Responsibilities include patient check-in and check-out, accurate data entry and chart verification, managing communications, inventory control, and end-of-day reporting. The position requires a high level of attention to detail, exceptional interpersonal skills, and the ability to multi-task efficiently. Experience in medical or dermatology settings is preferred, emphasizing the importance of understanding HIPAA compliance and medical office protocols.
Compensation and benefits are competitive, with full-time employees (working at least 30 hours per week) receiving comprehensive health insurance coverage, paid time off, retirement savings options, and additional perks such as employee discounts on cosmetic services. This role is an excellent opportunity for enthusiastic individuals seeking to contribute to a respected healthcare provider while building a rewarding career in medical administration and dermatology.
Job Requirements
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment such as computer, fax, copier, scanner
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
- Sitting, some standing, stooping and reaching
- Manual dexterity sufficient to operate a keyboard
- Correctable vision to 20/20 and hearing within a normal range for telephone contacts
- Lifting and carrying up to 30 pounds
Job Qualifications
- High school graduate or GED
- 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
- Previous experience in dermatology preferred
- Excellent customer service and communication skills
- Knowledge of HIPAA standards
- Must be able to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment such as computer, fax, copier, scanner
- Intermediate computer skills and experience in EMR utilization
- Fluent in English
- Ability to sort and file materials correctly alphabetically or numerically
- Ability to travel to and provide coverage for other local offices as-needed
Job Duties
- Greet each patient in a pleasant and professional manner
- Screen calls, schedule appointments and referrals
- Take accurate, concise phone messages
- Enter complete patient demographics when making appointments
- Evaluate chart data to verify all information has been received, completed and signed
- Check-in and check-out patients
- Track patients in the reception area and communicate with patients as needed
- Proactively collect patient payments
- Update product inventory weekly
- Always treat patients with dignity and empathy
- Fulfill inventory orders
- As closer, run end of day reports & balance payment totals
- Distribute incoming reports and correspondence in patient charts
- Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
- Assist other staff as needed
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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