Front Desk Receptionist, Bronx Center

Commonpoint Queens is a nonprofit organization dedicated to serving diverse communities through a variety of programs and services aimed at enhancing quality of life and fostering growth. Established in Queens, New York, Commonpoint Queens offers educational, social, cultural, and recreational programs focusing on community building and support. The organization is committed to inclusivity, cultural competency, and providing comprehensive support to its members, drawing from a rich history of serving a multicultural population. As a nonprofit, Commonpoint Queens values dedication, professionalism, and community engagement, providing a welcoming and dynamic environment for its employees and clients alike.

The Receptionist role at Commonpoint Queens is a pivotal position that combines front desk management, communication, administrative support, and security functions to ensure a seamless experience for visitors and staff. This part-time, per diem role offers an hourly wage ranging from $17 to $18. The successful candidate will be the first point of contact for visitors, responsible for greeting guests, directing them appropriately, managing incoming communications, and maintaining a well-organized reception area. Additionally, the Receptionist supports the Office Manager in daily tasks and assists with membership processing duties, which include entering membership forms and coordinating outreach materials. This role demands excellent organizational skills, multitasking ability, and strong interpersonal communication.

The Receptionist's responsibilities extend to managing telephone communications, where they answer, screen, and forward calls while ensuring messages are delivered promptly. The position requires handling basic inquiries regarding the organization, managing mail and deliveries, scheduling appointments, and overseeing meeting room bookings. Maintaining office supplies and assisting with data entry and record-keeping are also essential parts of the job.

Security is another critical aspect of this position. The Receptionist monitors visitor access, issues badges, and ensures that all security procedures and protocols are followed diligently to maintain a safe working environment.

Ideal candidates for this role possess excellent verbal and written communication skills, present themselves with a professional appearance, and demonstrate a friendly, patient, and approachable demeanor. Strong organizational capabilities and computer literacy, including proficiency in Microsoft Office and Google Drive applications, are essential. Familiarity with working in diverse cultural settings and experience in administrative office roles will greatly benefit the candidate. This position requires attention to detail, problem-solving skills, and the ability to support membership team functions by providing administrative assistance.