Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Complimentary stays at Four Seasons worldwide
Holiday pay
Vacation pay
sick pay
Free Employee Meals
Discounted parking options
Medical insurance
Dental Insurance
Vision Insurance
401k participation with company matching
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company that has consistently been ranked among Fortune magazine's 100 Best Companies to Work For every year since 1998. Known for its deep culture of exceptional service and employee dedication, Four Seasons Hotels and Resorts prides itself on creating memorable experiences for guests worldwide. This prestigious company operates numerous elegant properties catering to discerning travelers seeking comfort, luxury, and top-notch service. The Four Seasons Hotel Austin stands as a testament to this commitment, offering a blend of resort-style relaxation and vibrant urban energy in downtown Austin, Texas. Situated just... Show More
Job Requirements
- Authorization to work in the United States
- ability to stand continuously for up to 8 hours
- flexibility to work various shifts including holidays
- excellent personal presentation and professionalism
- basic computer skills
- experience in hospitality or customer service environments
- age requirement as per local labor laws
Job Qualifications
- Previous experience in front desk or guest service roles
- proficiency with hotel property management systems
- excellent interpersonal and communication skills
- strong problem-solving abilities
- ability to stand for prolonged periods
- customer-oriented mindset
- flexible availability including holidays and varied shifts
Job Duties
- Greet guests upon arrival and departure with a welcoming and professional demeanor
- manage guest check-in and check-out processes accurately using hotel property management systems
- respond promptly and courteously to guest comments, questions, and concerns
- maintain an organized and efficient front desk area
- assist with reservations and provide information about hotel services and local attractions
- handle payments and billing efficiently
- coordinate with other hotel departments to ensure seamless guest experiences
Job Location
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