Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Career advancement opportunity
Competitive wages
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
10 major holidays off
401k
Employee Referral Program
Job Description
Serenity is a leading healthcare technology company based in Colorado Springs, CO. We specialize in providing innovative medical solutions that offer long-term success to patients, especially when traditional treatments have not been effective. Our commitment to evidence-based research and cutting-edge advancements places us at the forefront of the healthcare industry, dedicated to helping patients reclaim their lives through revolutionary technological approaches. With a focus on compassion and patient-centered care, Serenity fosters an environment where both staff and patients thrive, driven by a mission to improve healthcare outcomes through advanced medical devices.
We are currently seeking a Front Desk Recepti... Show More
We are currently seeking a Front Desk Recepti... Show More
Job Requirements
- High School Diploma/GED
- 1+ year of relevant customer service or reception experience
- excellent communication skills
- ability to multitask effectively
- sensitivity and professionalism when handling patients with trauma or suicidal tendencies
- availability to work full-time shifts including some weekend hours
- successful completion of criminal background check
- ability to maintain confidentiality and empathy in a healthcare setting
Job Qualifications
- High School Diploma/GED
- excellent verbal and written communication skills
- basic math skills
- proven ability to multitask in a fast-paced environment
- 1+ year of full-time customer service experience, reception, or personal customer service industry
Job Duties
- Update and verify customer information upon each visit
- help customers feel valued by creating rapport, remembering their names, their interests, and stories
- answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges
- ensure positive customer experience by providing support and compassion
- rotate through other various office tasks throughout the day
Job Location
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