Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Benefits

Career advancement opportunity
Competitive wages
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
10 major holidays off
401k
Employee Referral Program

Job Description

Serenity is a leading healthcare technology company based in Colorado Springs, CO. We specialize in providing innovative medical solutions that offer long-term success to patients, especially when traditional treatments have not been effective. Our commitment to evidence-based research and cutting-edge advancements places us at the forefront of the healthcare industry, dedicated to helping patients reclaim their lives through revolutionary technological approaches. With a focus on compassion and patient-centered care, Serenity fosters an environment where both staff and patients thrive, driven by a mission to improve healthcare outcomes through advanced medical devices.

We are currently seeking a Front Desk Recepti... Show More

Job Requirements

  • High School Diploma/GED
  • 1+ year of relevant customer service or reception experience
  • excellent communication skills
  • ability to multitask effectively
  • sensitivity and professionalism when handling patients with trauma or suicidal tendencies
  • availability to work full-time shifts including some weekend hours
  • successful completion of criminal background check
  • ability to maintain confidentiality and empathy in a healthcare setting

Job Qualifications

  • High School Diploma/GED
  • excellent verbal and written communication skills
  • basic math skills
  • proven ability to multitask in a fast-paced environment
  • 1+ year of full-time customer service experience, reception, or personal customer service industry

Job Duties

  • Update and verify customer information upon each visit
  • help customers feel valued by creating rapport, remembering their names, their interests, and stories
  • answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges
  • ensure positive customer experience by providing support and compassion
  • rotate through other various office tasks throughout the day

Job Location

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