Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $23.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
voluntary life insurance
critical illness insurance
Hospital Indemnity insurance
Company provided Basic Life/AD&D insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount on cosmetic services and products

Job Description

Anne Arundel Dermatology is a well-established healthcare provider specializing in medical, surgical, and esthetic dermatology services. Founded over 50 years ago, the organization prides itself on delivering high-quality comprehensive skin care to patients across the Mid-Atlantic and Southeastern states. With a team of more than 250 clinicians and over 110 locations spread across seven states, Anne Arundel Dermatology is recognized as a leader in the dermatology field. The company's core values emphasize placing patients first, fostering a caring and accountable environment, building trust, promoting teamwork, and supporting continuous growth. This strong foundation has positioned Anne Arundel Dermatology as a trusted... Show More

Job Requirements

  • High school graduate or GED
  • 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
  • previous experience in dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced and at times stressful environment
  • detail-oriented
  • working knowledge of multi-line phone systems
  • able to operate standard office equipment including computer, fax, copier, scanner etc
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed

Job Qualifications

  • High school graduate or GED
  • 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
  • previous experience in dermatology preferred
  • excellent customer service and communication skills
  • knowledge of HIPAA standards
  • ability to manage multiple tasks simultaneously
  • excellent organizational and time management skills
  • ability to function well in a fast-paced and at times stressful environment
  • detail-oriented
  • working knowledge of multi-line phone systems
  • able to operate standard office equipment including computer, fax, copier, scanner etc
  • intermediate computer skills and experience in EMR utilization
  • fluent in English
  • ability to sort and file materials correctly alphabetically or numerically
  • ability to travel to and provide coverage for other local offices as needed

Job Duties

  • Greet each patient in a pleasant and professional manner
  • screen calls, schedule appointments and referrals
  • take accurate, concise phone messages
  • enter complete patient demographics when making appointments
  • evaluate chart data to verify all information has been received, completed and signed
  • check-in and check-out patients
  • track patients in the reception area and communicate with patients as needed
  • proactively collect patient payments
  • update product inventory weekly
  • always treat patients with dignity and empathy
  • fulfill inventory orders
  • as closer run end of day reports and balance payment totals
  • distribute incoming reports and correspondence in patient charts
  • ensure all phone messages, faxes and interdepartmental mail are addressed immediately
  • assist other staff as needed
  • other duties assigned as deemed necessary by management

Job Location

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