Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Life insurance
401k

Job Description

CenExel Clinical Research is a prominent organization specializing in conducting Phase I to Phase IV clinical trials through various highly experienced and respected research sites nationwide. Our Centers of Excellence include some of the most reputable research facilities in the country, with specialty areas spanning Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, Gastroenterology, and Neurology. These research sites, equipped with in-patient capabilities, offer extensive expertise in managing complex early phase trials, ensuring a highly professional environment driven by quality staffing, collaborative teamwork, and a history of proven success. The company prides itself on fostering an exceptional work environment characterized... Show More

Job Requirements

  • High school diploma or GED required
  • Two years of experience preferred
  • Effective verbal and written communication skills
  • Ability to demonstrate mastery of front desk responsibilities
  • Professional and friendly demeanor
  • Working knowledge of Microsoft Office and computer skills
  • Ability to work independently and in a team environment

Job Qualifications

  • Must be able to effectively communicate verbally and in writing
  • Must have proper experience and demonstrate mastery of current front desk position
  • High school diploma or GED required
  • Two years of experience preferred
  • Must display a professional, friendly demeanor during contacts with patients, clients, employees, and the general public
  • Must demonstrate working knowledge of Microsoft Office and various computer skills
  • Ability to work independently as well as functioning as part of a team

Job Duties

  • Greets all entering the office courteously and attentively
  • Answers and directs telephone calls appropriately
  • Provides customer service by ensuring that individual’s needs are taken care of promptly and efficiently and each individual has a pleasant experience in the facility
  • Maintains front office area and takes care of secretarial needs such as printing, scanning, and faxing
  • Maintains and organizes lobby
  • Checks in/out patients and processes patient payments through Clinical Conductor
  • Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working practices, protocol, and company guidelines and policies
  • Assumes other duties and responsibilities as assigned

Job Location

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