Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
competitive hourly wage
flexible full-time and part-time schedules
opportunities for professional development
Supportive team environment
Employee discounts on salon products and services
Paid training
Dynamic and upscale work environment
Job Description
We are a prestigious luxury hair salon located on Newbury Street in Boston, renowned for delivering exceptional service, featuring highly skilled stylists, and providing an elegant and luxurious atmosphere. Our salon caters to discerning clients who seek not only top-tier hair styling but also a sophisticated and welcoming environment that makes every visit memorable. We pride ourselves on maintaining a high standard of professionalism and quality, ensuring that each client feels valued and pampered throughout their experience. Located in one of Boston's most vibrant and upscale shopping districts, our salon is a hub for beauty and style, attracting a diverse... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Experience using appointment scheduling software
- Excellent verbal and written communication skills
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Availability to work flexible hours including weekends
Job Qualifications
- Strong organizational skills with the ability to multitask
- Exceptional customer service and communication skills
- Basic computer proficiency
- Experience with salon booking software is a plus
- Professional and polished appearance suitable for a luxury salon setting
- Ability to work independently and as part of a team
- Prior experience in a salon, spa, or hospitality environment is preferred
Job Duties
- Greet and check in clients with professionalism and warmth
- Manage appointment scheduling, cancellations, and confirmations using salon software
- Handle phone and email inquiries with efficiency and a customer-first approach
- Process payments and maintain accurate records of transactions
- Assist with retail sales, product inventory, and restocking as needed
- Maintain an organized and aesthetically pleasing reception area
- Communicate effectively with stylists and clients to ensure smooth operations
Job Location
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