Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
on-site parking
Job Description
San Francisco Bay University (SFBU) is a distinguished nonprofit, WASC-accredited institution dedicated to providing inclusive, innovative, and inspirational higher education located in Fremont, California, right in the heart of Silicon Valley. As a university committed to lifelong career education, SFBU emphasizes putting students first by fostering a supportive, engaging environment where students, faculty, and staff collaborate closely. The university's mission is to set a national standard in higher education by upholding values centered on diversity, equity, inclusion, and social justice, ensuring all students have access to affordable and quality education designed to prepare them for meaningful careers.
SFBU is curr... Show More
SFBU is curr... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or front desk/reception role
- strong organizational skills and ability to multitask effectively
- excellent verbal and written communication skills
- proficiency with Microsoft Office Suite and Google Workspace applications
- familiarity with standard office equipment including phone systems, copiers, printers
- ability to lift and carry items up to 20 pounds
Job Qualifications
- High School diploma or equivalent
- proficiency with Microsoft Office Suite and Google Workspace applications
- excellent verbal and written communication skills
- strong organizational skills and ability to multitask effectively
- familiarity with standard office equipment such as phone systems, copiers, and printers
- ability to lift and carry items up to 20 pounds
- bachelor’s degree preferred
- 1 to 3 years relevant office support experience, preferably in higher education or similar professional setting
- experience with database or scheduling software
- multilingual abilities are highly desirable
Job Duties
- Warmly greet and assist students, faculty, staff, and visitors with professionalism and courtesy
- efficiently answer, screen, and direct incoming phone calls and general email inquiries, ensuring high customer service standards
- ensure security protocols are followed for visitor check-in and access
- provide information about university admissions process, services, events, etc. to students and visitors
- schedule student appointments with the Bursar, PDSO, and Registrar
- perform other related duties as assigned
Job Location
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