Job Overview

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Compensation

Hourly
Exact $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

National Career Education is a distinguished educational institute dedicated to providing high-quality training and career-oriented educational programs to its diverse student body. The institute has a strong commitment to fostering a welcoming and inclusive environment where students, faculty, staff, and visitors feel valued and supported. With a focus on delivering comprehensive educational services, National Career Education maintains a dynamic and professional setting to promote both personal and academic growth. The organization is recognized for its equal opportunity employment policies and its dedication to creating an accessible workplace free from discrimination. This commitment ensures that all employees, regardless of their background or abilities, have the opportunity to contribute and thrive.

The role of the Front Desk Receptionist at National Career Education is pivotal in the daily operations and overall visitor experience at the institution. Serving as the first point of contact, the receptionist offers a warm and professional welcome to all guests, providing essential administrative support to ensure a smooth and efficient front desk operation. This position requires exceptional interpersonal skills, as the receptionist interacts with a wide variety of individuals including prospective and current students, faculty members, staff, and external visitors. The receptionist is tasked with managing a multi-line phone system, answering inquiries, directing calls, and handling messages accurately and promptly.

Additionally, the Front Desk Receptionist is responsible for maintaining a clean and inviting reception area, managing mail and deliveries, and supporting various administrative functions such as data entry, filing, and documentation preparation. The successful candidate will be expected to possess strong organizational abilities and be capable of multitasking in a fast-paced environment. The role demands a professional appearance and demeanor that reflects the institute's values and commitment to excellence in educational service. Overall, the Front Desk Receptionist plays an essential role in fostering a positive impression of the institute and ensuring seamless communication and administrative processes throughout the organization.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or similar role preferably within an educational or training institute
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Excellent communication skills both verbal and written
  • Professional appearance and demeanor
  • Strong organizational skills and ability to multitask
  • Ability to work independently and collaboratively
  • High attention to detail

Job Qualifications

  • High school diploma or equivalent
  • Previous experience as a receptionist or similar role preferably in an educational or training institute
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Experience with administrative software applications
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor
  • Strong organizational and multitasking skills
  • Ability to work independently and as part of a team
  • High attention to detail and commitment to accuracy

Job Duties

  • Greet and welcome guests ensuring a warm reception and promptly notifying relevant personnel
  • Answer and direct calls managing a multi-line phone system and accurately relaying messages
  • Provide information responding to inquiries about programs, admissions, and services or directing them to the correct department
  • Maintain reception area keeping it clean, inviting, and well-stocked with necessary supplies and materials
  • Manage mail and deliveries sorting incoming items and preparing outgoing packages
  • Assist with administrative tasks including data entry, filing, and documentation preparation

Job Criteria

Experience

No experience required


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