Front Desk Receptionist

The National Center for Manufacturing Sciences (NCMS) is a renowned cross-industry technology development consortium focused on enhancing the competitiveness and robustness of the U.S. industrial base. As a member-driven organization, NCMS pioneers collaboration among industry leaders, government entities, and academic partners to seamlessly develop, demonstrate, and transition innovative technologies. Their strategic partnerships facilitate cost-effective, low-risk technology advancement, empowering member companies to collaborate on new ventures efficiently. With a commitment to accelerating innovation from concept to implementation, NCMS holds a pivotal role in supporting U.S. manufacturing competitiveness and technological progress.

NCMS is currently seeking a dedicated Facilities Specialist who will also function as the Front Desk Receptionist, based full-time at their Ann Arbor, Michigan office. This role is critical for maintaining smooth daily operations, overseeing the administrative and operational aspects of facility management, and serving as the welcoming point for all visitors and employees. The Facilities Specialist will work closely with the Vice President of Facilities to ensure that the building environment is well-maintained, secure, and prepared for both daily activities and special events. As the primary receptionist, this role requires strong interpersonal and organizational skills, attention to detail, and the ability to multi-task in a fast-paced, technology-driven environment.

Responsibilities include managing front desk operations, ensuring security protocols during business hours, handling visitor registration, maintaining inventory for office and kitchen supplies, and organizing mail and package distribution. The Facilities Specialist also plays a vital role in event coordination by setting up and breaking down meeting spaces, replenishing supplies for new hires, and keeping common areas clean and orderly through routine inspections. This position demands physical capability for lifting, moving equipment, bending, and climbing ladders as part of general facility support tasks.

Candidates must be US citizens eligible for government security clearance and fully vaccinated against COVID-19 unless exempted by law. Proficiency with Microsoft Office applications and prior customer service experience are essential. The ability to work independently with strong communication and problem-solving skills is crucial for success in this role. This opportunity offers a chance to contribute to the operational excellence of a visionary organization committed to advancing U.S. manufacturing science and innovation.