Front Desk Receptionist

Four Seasons is a globally recognized luxury hospitality company known for its exceptional service, elegant accommodations, and commitment to creating memorable guest experiences. Powered by its dedicated team members, Four Seasons continually strives to exceed expectations by fostering a supportive and inclusive workplace culture where every employee feels valued and empowered. Their philosophy centers on the Golden Rule—treating others as one would want to be treated—ensuring genuine and heartfelt service is delivered to every guest, resident, and partner. Four Seasons operates a collection of world-class hotels and resorts across the globe, making it a prestigious name in luxury hospitality.\n\nLocated in the heart of Boston's Back Bay, Four Seasons Hotel One Dalton Street is the third tallest building in the city, offering guests stunning panoramic views through its 215 spacious guest rooms and suites featuring floor-to-ceiling windows. The hotel provides a variety of upscale amenities, including The Wellness Floor, a five-star urban spa, trendy dining options such as the brunch hotspot One+One, and the acclaimed Trifecta restaurant and cocktail lounge. In addition to its luxurious hotel accommodations, One Dalton also features 160 exquisitely designed private residences with breathtaking views of the cityscape, Charles River, Boston Harbor, and beyond. The property includes more than 10,000 square feet of dedicated meeting and event space, catering to both business and leisure guests seeking an extraordinary experience.\n\nFour Seasons Hotel One Dalton Street in Boston is currently seeking enthusiastic and professional candidates to join their Front Office team as a Front Desk Receptionist. This role offers a fantastic opportunity to advance your career in hospitality with a prestigious brand and work in one of Boston's most luxurious hotels. The position is designed for hospitality professionals who are passionate about delivering exceptional customer service and creating welcoming, sophisticated environments for guests. The Front Desk Receptionist will be the face of the hotel, responsible for ensuring seamless check-in and check-out processes, handling guest inquiries with professionalism, and managing financial transactions efficiently and accurately. This position requires the ability to work flexible hours, including weekends, nights, and holidays, reflecting the dynamic nature of hospitality operations. Successful candidates will bring experience in front desk roles or luxury customer service, strong communication skills in English, and a commitment to upholding the Four Seasons standard of hospitality excellence. The Front Desk Receptionist will play a critical role in shaping guests' first and last impressions of the hotel, making every interaction memorable and pleasant.\n\nEmployees at Four Seasons benefit from a competitive hourly wage of $32.85 and an attractive benefits package that includes zero-cost medical, dental, and vision insurance for employees and their eligible dependents after 30 days, complimentary life insurance, a matched 401(k) retirement plan after one year, and access to an exclusive employee travel program. Additional benefits include complimentary daily meals, discounted parking and public transportation, complimentary laundry services, and a robust time off policy covering paid time off, holidays, personal days, and floating holidays. Four Seasons Hotel One Dalton Street is committed to equal employment opportunities and encourages diverse applicants to join their esteemed team. The company does not offer visa sponsorship, so applicants must already be legally authorized to work in the United States.