Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
BergerHenry ENT Specialty is a well-established medical practice specializing in ear, nose, throat (ENT), and allergy care. Renowned for its commitment to delivering high-quality, patient-centered healthcare, BergerHenry ENT Specialty has built a strong reputation in the communities it serves. The practice combines advanced medical expertise with a compassionate approach to healthcare, ensuring patients receive individualized treatment plans tailored to their unique needs. As a leading ENT and Allergy practice, BergerHenry values professionalism, collaboration, and dedication to patient well-being, making it a preferred choice for both patients and healthcare professionals alike.
We are currently seeking a friendly and organized Medical Receptionist to join our dynamic team. In this crucial role, the Medical Receptionist will serve as the first point of contact for patients and visitors, creating a welcoming and positive atmosphere that reflects the practice's values. The successful candidate will be responsible for managing patient check-ins, updating electronic medical records with precise attention to detail, answering phone calls, and scheduling appointments efficiently. The role demands strong communication skills to handle inquiries and assist patients seamlessly throughout their visits.
This position offers an excellent opportunity to work within a supportive and collaborative environment where every team member plays a vital role in enhancing patient care. Working as a Medical Receptionist at BergerHenry ENT Specialty means contributing to a patient-focused experience that prioritizes compassionate care and professional excellence. The role requires adaptability to rotate between the practice's three locations, including two in Greenwich and one in Stamford, which helps in maintaining smooth operations across all sites.
BergerHenry values its employees, offering various benefits such as 401(k) retirement plans available after a year of service, dental insurance, health insurance, paid time off, and vision insurance, underscoring its commitment to supporting staff well-being and professional growth. This is an excellent full-time employment opportunity ideally suited to candidates passionate about healthcare, customer service, and working in a fast-paced, dynamic clinical environment. Join BergerHenry ENT Specialty and be part of a team devoted to improving health outcomes and making a meaningful difference in patients' lives.
We are currently seeking a friendly and organized Medical Receptionist to join our dynamic team. In this crucial role, the Medical Receptionist will serve as the first point of contact for patients and visitors, creating a welcoming and positive atmosphere that reflects the practice's values. The successful candidate will be responsible for managing patient check-ins, updating electronic medical records with precise attention to detail, answering phone calls, and scheduling appointments efficiently. The role demands strong communication skills to handle inquiries and assist patients seamlessly throughout their visits.
This position offers an excellent opportunity to work within a supportive and collaborative environment where every team member plays a vital role in enhancing patient care. Working as a Medical Receptionist at BergerHenry ENT Specialty means contributing to a patient-focused experience that prioritizes compassionate care and professional excellence. The role requires adaptability to rotate between the practice's three locations, including two in Greenwich and one in Stamford, which helps in maintaining smooth operations across all sites.
BergerHenry values its employees, offering various benefits such as 401(k) retirement plans available after a year of service, dental insurance, health insurance, paid time off, and vision insurance, underscoring its commitment to supporting staff well-being and professional growth. This is an excellent full-time employment opportunity ideally suited to candidates passionate about healthcare, customer service, and working in a fast-paced, dynamic clinical environment. Join BergerHenry ENT Specialty and be part of a team devoted to improving health outcomes and making a meaningful difference in patients' lives.
Job Requirements
- High school diploma or equivalent
- previous experience as a receptionist or in a customer-facing role
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- proficiency in using computer systems and basic office software
- ability to handle a fast-paced environment and multiple tasks simultaneously
- empathy, compassion, and professionalism in dealing with patients and their families
- ability to work well as part of a team
- reliability and punctuality in attendance
- rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)
Job Qualifications
- High school diploma or equivalent
- previous experience as a receptionist or in a customer-facing role
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- proficiency in using computer systems and basic office software
- ability to handle a fast-paced environment and multiple tasks simultaneously
- empathy, compassion, and professionalism in dealing with patients and their families
- ability to work well as part of a team
- reliability and punctuality in attendance
Job Duties
- Greet patients and visitors with a warm and welcoming demeanor
- check-in patients, verify their information, and update electronic medical records accurately
- answer phone calls, address inquiries, and transfer calls to appropriate personnel
- schedule and confirm patient appointments, ensuring efficient time management
- assist patients in completing necessary forms and understanding office policies
- collect patient co-pays, process payments accurately, and maintain proper documentation
- maintain the cleanliness and organization of the reception area
- coordinate with medical staff to optimize patient flow and use of resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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