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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
BergerHenry ENT Specialty is a well-established medical practice specializing in ear, nose, throat (ENT), and allergy care. Renowned for its commitment to delivering high-quality, patient-centered healthcare, BergerHenry ENT Specialty has built a strong reputation in the communities it serves. The practice combines advanced medical expertise with a compassionate approach to healthcare, ensuring patients receive individualized treatment plans tailored to their unique needs. As a leading ENT and Allergy practice, BergerHenry values professionalism, collaboration, and dedication to patient well-being, making it a preferred choice for both patients and healthcare professionals alike.
We are currently seeking a friendly and organized Medical Re... Show More
We are currently seeking a friendly and organized Medical Re... Show More
Job Requirements
- High school diploma or equivalent
- previous experience as a receptionist or in a customer-facing role
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- proficiency in using computer systems and basic office software
- ability to handle a fast-paced environment and multiple tasks simultaneously
- empathy, compassion, and professionalism in dealing with patients and their families
- ability to work well as part of a team
- reliability and punctuality in attendance
- rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)
Job Qualifications
- High school diploma or equivalent
- previous experience as a receptionist or in a customer-facing role
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- proficiency in using computer systems and basic office software
- ability to handle a fast-paced environment and multiple tasks simultaneously
- empathy, compassion, and professionalism in dealing with patients and their families
- ability to work well as part of a team
- reliability and punctuality in attendance
Job Duties
- Greet patients and visitors with a warm and welcoming demeanor
- check-in patients, verify their information, and update electronic medical records accurately
- answer phone calls, address inquiries, and transfer calls to appropriate personnel
- schedule and confirm patient appointments, ensuring efficient time management
- assist patients in completing necessary forms and understanding office policies
- collect patient co-pays, process payments accurately, and maintain proper documentation
- maintain the cleanliness and organization of the reception area
- coordinate with medical staff to optimize patient flow and use of resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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