Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
competitive salary

Job Description

The Berkeley Carroll School is a distinguished Pre-K through grade 12 college preparatory institution located in the vibrant Park Slope section of New York City. Serving approximately 1,000 students, Berkeley Carroll is known for its rigorous academic programs and nurturing community environment that draws families from across the city. Admission to the school is competitive, reflecting the school's commitment to academic excellence and its vibrant intellectual community. The school prides itself on fostering achievement while supporting a strong sense of community among its students, faculty, and families. Berkeley Carroll values diversity and inclusivity, creating an equitable learning environment where all members feel a sense of belonging. The school has a history of encouraging diversity, equity, and inclusion initiatives, making it a progressive place for educators and staff alike.

Berkeley Carroll is currently seeking a full-time Front Desk Receptionist to join the Lower School team starting July 7, 2026. This 12-month, on-campus position plays a crucial role in maintaining a welcoming, safe, and organized environment for students, families, teachers, and staff. Reporting directly to the Director of Strategic Initiatives and Operations, the Front Desk Receptionist is the first point of contact for visitors and is responsible for ensuring smooth communication and operational efficiency throughout the school day. From greeting visitors and managing phone lines to handling mail deliveries and coordinating support during large school events, this role demands exceptional customer service and organizational skills.

This position requires a calm, professional demeanor, especially during emergency situations or busy times at the school. The ideal candidate will possess excellent verbal and written communication skills and have the ability to effectively interact with all members of the school community. They must demonstrate dependability, punctuality, and the ability to work independently, while also remaining flexible to meet the dynamic needs of the school environment. A high attention to detail and accuracy in tasks such as maintaining visitor logs, managing deliveries, and supporting event check-ins are essential. Familiarity with digital tools such as email platforms, G-suite, and camera software is expected to effectively handle the administrative aspects of the position. Prior experience in a school, educational, or customer service setting is preferred but not required. Salary for this position ranges from $18 to $24 per hour and includes a comprehensive benefits package. Berkeley Carroll encourages candidates with a commitment to diversity, equity, and inclusion to apply and join their forward-thinking community.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or related field preferred
  • Excellent communication skills
  • Ability to manage multiple tasks efficiently
  • Ability to remain calm and professional in emergencies
  • Familiarity with basic computer software
  • Ability to work a full-time, 12-month schedule
  • Reliable and punctual
  • Commitment to diversity, equity and inclusion principles

Job Qualifications

  • Excellent verbal and written communication skills
  • Ability to interact effectively across diverse school community members
  • Dependable and punctual
  • Ability to work independently and maintain flexibility
  • High attention to detail and accuracy
  • Calm and professional under pressure
  • Proficiency in digital tools including email, G-suite, and camera software
  • Prior experience in a school, educational, or customer service environment preferred

Job Duties

  • Greet, welcome and assist visitors upon arrival
  • Manage phones by answering, redirecting calls and taking messages
  • Assist in the delivery and distribution of mail and parcels
  • Communicate between teachers and facilities as needed
  • Maintain knowledge of emergency protocols such as fire drills and lockdowns
  • Provide directions to visitors when needed
  • Assist with check-in of families during large school events
  • Organize lost and found items periodically
  • Order snacks for the lower school and after school program
  • Perform other duties as assigned by the Director of Strategic Initiatives and Operations

Job Criteria

Experience

Mid Level (3-7 years)


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