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Front Desk Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
vacation
Paid Time Off
401K with company match
Life insurance
Disability insurance
DailyPay option
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
hotel discounts
Dining Discounts
Travel Discounts

Job Description

White Lodging is a distinguished hospitality company known for developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities across the United States. With a commitment to excellence and a focus on delivering exceptional guest experiences, White Lodging has established itself as a leader in the hotel management industry. Their properties are not only places for guests to stay but vibrant social destinations that offer unique dining and entertainment options, creating memorable and premium experiences. The company prides itself on operating in communities that are some of the best to... Show More

Job Requirements

  • prior leadership or supervisory experience
  • ability to provide leadership and training to front desk staff
  • strong customer service skills
  • experience in hospitality or hotel management preferred
  • excellent communication and organizational skills

Job Qualifications

  • prior leadership or supervisory experience
  • experience with a specific brand hotel or upscale property is a plus
  • a passion for service with a positive, can-do attitude
  • a desire to develop and coach associates while creating an environment for the team to thrive
  • ability to creatively problem-solve, execute strategies, and deliver results

Job Duties

  • carry out all daily shift operations of the Front Office department
  • provide leadership, training, and shift flow management while coaching front desk agents and supervisors
  • create proactive hiring plans and assist in hourly interviews
  • provide the highest quality of service to guests and ensure associates do the same
  • perform hands-on duties including financials, payroll, and scheduling
  • serve as an ambassador of the establishment
  • creatively problem-solve, execute strategies, and deliver results

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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