Front Desk Host

Floyd's 99 Barbershop is a nationally recognized leader in modern grooming, known for its expert services, strong culture, and top-tier talent. Founded with a commitment to delivering exceptional customer service and expert craftsmanship, Floyd's 99 aims to provide a welcoming and inclusive atmosphere for both clients and team members alike. The company's "people first" approach fosters creativity, encourages ongoing professional growth, and offers opportunities for long-term career advancement. With locations spread nationwide, Floyd's 99 Barbershop is not only a great place to work locally in Colorado Springs, CO but also provides ample opportunities for those interested in relocating while continuing their professional journey. The environment at Floyd's 99 is fun, relaxed, and supportive, allowing employees to truly be themselves while working together in a collaborative setting. The barbershop sets itself apart by combining a contemporary approach to grooming with a community-focused, team-oriented culture that values diversity and customer-focused excellence.

As a full-time Front Desk Host at Floyd's 99 Barbershop in Colorado Springs, CO, you will play a vital role in maintaining smooth retail operations and enhancing the overall customer experience. This role involves being the first point of contact for customers whether in-person or over the phone, scheduling appointments, answering questions, and managing messages for the barber staff. You will handle customer inquiries about services and pricing, upsell treatments and products when appropriate, and provide wait time estimates to ensure a seamless flow of operations. Beyond the administrative duties, you will help maintain the cleanliness and positive atmosphere within the barbershop, making sure every guest feels welcome from the moment they walk in. This position requires a detail-oriented, customer service-driven professional who thrives in a fast-paced environment and enjoys interacting with a diverse clientele. The role offers a competitive pay rate of $16.00 per hour and is suited for individuals who can work flexible schedules including evenings and weekends, as availability during peak client hours is essential. Floyd's 99 Barbershop also offers great benefits for their full-time employees such as health insurance, dental and vision coverage, and access to an employee assistance program that provides discounted counseling, legal support, financial planning, and childcare and elder care assistance. This nurturing work environment combined with plenty of growth opportunities makes the Front Desk Host position an excellent career step for those passionate about customer service and retail operations in the beauty and grooming industry. Joining Floyd's 99 means becoming part of a nationally respected brand dedicated to creating a positive, dynamic and inclusive workspace, where every team member's contribution is valued and celebrated.