Front Desk Coordinator - Medical Facility

Cape Coral, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $33,000.00 - $40,000.00

Work Schedule

Standard Hours

Benefits

competitive salary

supportive work environment

opportunities for growth

Professional Development

Job Description

Gotham Enterprises Ltd is a prominent healthcare provider located in the heart of Cape Coral, Florida. With a strong commitment to delivering exceptional medical services, Gotham Enterprises Ltd operates a state-of-the-art hospital facility designed to cater to the diverse needs of the community. Known for its patient-centered approach and innovative healthcare solutions, the company continues to build a reputation for excellence in medical care and compassionate service. As a full-time, onsite employer, Gotham Enterprises Ltd prioritizes a collaborative and professional work environment that supports the growth and well-being of its staff alongside the delivery of superior patient care.

We are currently seeking a dedicated Front Desk Coordinator to join our hospital team. This role plays a crucial part in ensuring smooth day-to-day operations within our busy facility. The Front Desk Coordinator will be responsible for managing front desk tasks including patient check-ins and check-outs while maintaining a welcoming and efficient atmosphere for patients and visitors alike. In this role, attention to detail and a commitment to confidentiality are paramount as the coordinator manages sensitive patient information in compliance with healthcare regulations. Additionally, the candidate will interact regularly with medical staff to facilitate the delivery of patient care and enhance service quality within the hospital.

Working at Gotham Enterprises Ltd offers competitive compensation with an annual salary range between USD 33,000 and 40,000, commensurate with experience. Beyond a competitive salary, employees enjoy a supportive work culture that encourages professional growth and continuous learning. The Front Desk Coordinator position is ideal for someone with excellent communication skills, a background in healthcare administration or medical office environments, and a passion for delivering exceptional customer service. Join us and become part of a dedicated team that values compassion, efficiency, and teamwork in healthcare delivery.

Job Requirements

high school diploma or equivalent
proven experience in a front desk role within a medical or hospital setting
excellent communication skills
strong organizational abilities
attention to detail
familiarity with medical software

Job Qualifications

high school diploma or equivalent
additional certification in healthcare administration is a plus
proven experience in a front desk role preferably within a medical or hospital setting
excellent communication and interpersonal skills
strong organizational abilities and attention to detail
familiarity with medical software and office equipment

Job Duties

manage front desk operations ensuring efficient patient check-in and check-out procedures
answer phone calls respond to inquiries and schedule appointments in a timely manner
maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations
collaborate with medical staff to facilitate patient care and improve service delivery
handle administrative tasks such as billing inquiries and insurance verification
provide outstanding customer service addressing concerns and enhancing patient satisfaction