Front Desk Coordinator

The Picklr is a leading and influential indoor pickleball club, currently positioned as the industry leader in indoor pickleball facilities. Pickleball is the fastest-growing sport worldwide, bridging communities and cultivating athletic enthusiasm. The Picklr's mission centers around delivering the ultimate pickleball experience through an inspiring, athlete-driven brand that is passionate about promoting the sport and its community. As a company, The Picklr fosters an inclusive and dynamic environment where team members are encouraged to work hard and play hard, representing the very spirit of pickleball. They emphasize a culture that values customer experience, teamwork, and personal growth.

The Picklr is currently seeking a Front Desk Coordinator to join their vibrant team. This position is ideal for an individual who is passionate, self-motivated, and enjoys engaging with people. The Front Desk Coordinator will play a pivotal role as the first point of contact for members and potential customers, managing communications, supporting member services, and maintaining smooth day-to-day operations within the club. This role offers a unique opportunity to be closely involved in enhancing member experience, supporting the coordination of club activities, and contributing to the club's welcoming atmosphere. The position offers hourly compensation ranging from $14 to $18, along with the benefit of free unlimited monthly membership—an attractive perk for pickleball enthusiasts.

The successful candidate will excel in customer service and multitasking, thrive in a fast-paced environment, and contribute positively to the member’s experience. The Front Desk Coordinator will handle various responsibilities including answering phone calls, checking in members, assisting with merchandise sales, and helping to maintain cleanliness and organization across the club. This role also involves providing tours of the facility to prospective members and using programming applications to help organize events such as clinics, leagues, tournaments, and open play sessions.

In addition to customer-facing duties, the coordinator will be responsible for retail operations at the front desk and pro shop, including inventory management for merchandise, food, and beverages. Working closely with the Club Coordinator, the Front Desk Coordinator ensures that all aspects of member engagement and club activities proceed efficiently and effectively.

Overall, this position is perfect for candidates who are enthusiastic about pickleball, enjoy fostering community connections, and want to contribute to the growth of a sport that is rapidly expanding globally. The Picklr not only offers competitive pay and benefits but also an exciting work environment immersed in sport and community culture. The Front Desk Coordinator role is an excellent gateway into the sports and recreation industry and offers opportunities for personal development and progression within the club.