Revive Med Spa logo

Front Desk Coordinator

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Professional development opportunities
Positive work culture

Job Description

Revive Med Spa stands as a dynamic and rapidly growing leader in the field of aesthetic medicine, proudly positioned as San Diego's top-rated Med Spa. With over 20 years of dedicated service and a network of eight strategically located branches, Revive Med Spa embodies a strong commitment to enhancing clients' natural beauty through state-of-the-art non-surgical treatments. Our team is comprised of expert Registered Nurses (RNs), Physician Assistants (PAs), and Nurse Practitioners (NPs), delivering a comprehensive suite of aesthetic solutions including Botox, dermal fillers, regenerative therapies, and advanced skin rejuvenation techniques. Our philosophy is deeply rooted in a positive and performance-driven culture that celebrates client obsession, accountability, continuous improvement, open feedback, kindness, and innovation.

At this exciting juncture of growth and innovation, we are seeking a Front Desk Coordinator to join our Store Administration team at our Sunnyvale, California location. This role is pivotal in creating a welcoming environment for clients as they engage with our brand and services. The Front Desk Coordinator will manage the front area setup and appearance, ensuring a professional and inviting atmosphere. Responsibilities include checking clients in and out of appointments, describing products and their benefits to potential customers, and maintaining clear and courteous communication across multiple channels including in-person, phone, and email interactions.

The ideal candidate brings strong interpersonal skills, enjoys daily interaction with new people, and thrives in a fast-paced environment requiring adaptability and quick problem-solving. They will be dependable in managing multiple client appointments and administrative duties such as processing and recording sales. Familiarity with Zenoti, Microsoft Office, and Filemaker software is preferred, alongside experience within aesthetic medicine or medical spa settings. This full-time position offers competitive compensation between $20 and $23 per hour, based on experience, with opportunities for growth within an organization dedicated to excellence and client satisfaction. Revive Med Spa is an Equal Employment Opportunity and Affirmative Action employer and strictly enforces California’s healthcare worker vaccination mandate, requiring all staff to be fully vaccinated.

Job Requirements

  • Must be able to lift 25 lbs
  • HS diploma required
  • vaccination mandatory as per CA Department of Health mandate
  • bilingual preferred

Job Qualifications

  • One to two years of experience in a relevant area of aesthetic medicine
  • 2-3 years of front desk experience
  • previous medical spa experience a plus
  • familiarity with relevant software, including Zenoti, Microsoft Office and Filemaker
  • excellent verbal and written communication skills
  • interpersonal skills and comfort with meeting new people on a daily basis
  • willingness to adapt
  • good at taking constructive criticism
  • quick thinking to provide creative solutions
  • time management and prioritization skills

Job Duties

  • Maintain front area setup and appearance
  • check clients in and out for their appointments
  • describe products and explain their benefits and uses to potential customers
  • communicate with customers in person, by phone and by email to understand their needs
  • maintain a working knowledge of the company's various products and services
  • establish and nurture relationships with clients visiting the store
  • monitor messaging systems for client communications
  • complete administrative tasks, such as processing and recording sales, as needed

Job Criteria

Experience

Mid Level (3-7 years)


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