Front Desk Concierge - ROOST White House

Method Co. is a distinguished boutique hospitality company that specializes in developing, designing, and operating a diverse portfolio of hotels, restaurants, and apartment-style accommodations across the United States. Known for its commitment to culturally relevant and design-driven experiences, Method Co. crafts spaces that seamlessly blend thoughtful service with elevated design and a profound sense of place, setting a high standard in the hospitality industry. With a focus on creating inviting environments that captivate both locals and travelers alike, Method Co. has positioned itself as a leader in the boutique hospitality market, ensuring that every property under its management offers a unique and memorable guest experience.

One of the jewels in Method Co.’s portfolio is ROOST White House, a design-forward, apartment-style hotel nestled just steps away from the iconic White House in downtown Washington, DC. Situated within the meticulously restored historic Accolade building, ROOST White House offers guests the perfect fusion of the warmth and comfort of a modern residence alongside the high-touch elevated service of a boutique hotel. The property features spacious studio, one-bedroom, and two-bedroom apartments that come equipped with full kitchens, in-unit laundry, curated furnishings, and thoughtful details, all designed to make each stay effortless and comfortable.

Guests at ROOST White House enjoy a host of premium amenities including access to co-working lounges ideal for business travelers, a fully equipped fitness center, and a breathtaking rooftop retreat that provides sweeping views of the nation’s capital. Whether staying short-term or extended, guests benefit from a stylish, comfortable home base that offers unmatched convenience and a prime location in the heart of the city.

We are currently seeking a warm, polished, and highly attentive Front Desk Concierge to join our dedicated team at ROOST White House. This role is perfect for an individual who thrives in guest service, communicates with confidence, and believes in creating seamless and welcoming experiences from the moment guests arrive. As the primary point of contact for guests, the Front Desk Concierge plays a crucial role in managing check-ins and check-outs, handling reservation inquiries, and providing personalized recommendations that enhance the overall stay. The successful candidate will uphold the elevated hospitality standards that ROOST White House is known for, ensuring every guest interaction is memorable and positive.

This position requires someone who is not only skilled in front-office operations but also exemplifies genuine hospitality and professionalism. The ideal candidate will possess a strong knowledge of the property’s amenities, local attractions, and the surrounding neighborhoods. Additionally, they will demonstrate the ability to communicate effectively through multiple channels including phone, email, and direct guest interaction. Collaboration is key in this role, as the Front Desk Concierge will work closely with housekeeping, maintenance, and management teams to maintain smooth daily operations and a welcoming environment.

At ROOST White House, we believe in fostering a collaborative and design-driven work atmosphere that encourages growth and development. Employees enjoy competitive hourly pay, robust benefits including health, vision, and dental coverage, sick time and vacation, and exclusive employee dining perks across the brand’s properties. If you are passionate about hospitality, eager to join a dynamic group that values creativity and guest-focused service, and ready to contribute to an exceptional guest experience, we encourage you to apply for the Front Desk Concierge position today.