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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
competitive pay
Paid Time Off
Employee Discounts
Health Insurance
retirement plans
Professional development opportunities
Job Description
Stratton Amenities is a renowned company specializing in providing full-service concierge solutions tailored specifically to luxury apartments and condominium buildings. We pride ourselves on delivering hotel-style front desk concierge services that elevate the residential experience for upscale living environments. Our company is committed to creating the most hospitable and welcoming atmosphere not only for our residents and clients but also for our associates who play a vital role in maintaining this exceptional service standard. We understand the unique needs and expectations of residents in luxury high-rises and strive to exceed those expectations through attentive, personalized service. Our mission is to... Show More
Job Requirements
- Weekend and holiday availability
- Must have experience in hospitality or upscale customer service or retail
- Ability to provide exceptional guest service
- Excellent communication skills both verbal and written
- Strong problem-solving skills
- Ability to manage multiple tasks efficiently
- Maintain a professional appearance at all times
Job Qualifications
- At least two years of hospitality experience
- Exceptional guest service abilities
- Amazing interpersonal skills
- Excellent verbal and written communication skills
- Excellent problem-solving skills
- Ability to listen and react quickly to residents and guests requests in a genuine manner
- Organized, proactive, productive and self-motivated with a positive attitude
- Maintain a neat and professionally well-groomed appearance
- Experience delivering exceptional service in hospitality or upscale customer service or retail
Job Duties
- Greet and direct residents and visitors with a pleasant attitude
- Exceed residents and guests expectations by providing anticipatory service and ensuring smooth accommodations
- Cultivate and retain cohesive relationships with residents, vendors and contractors
- Professional telephone etiquette and message delivery
- Accurately log guest packages, ensure timely delivery and perform package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned
- Must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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