Front Desk Concierge (Overnight)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid Time Off
competitive pay
supportive work environment

Job Description

Stratton Amenities is a distinguished hospitality company specializing in providing unparalleled concierge services within upscale apartments and condominiums. Known for redefining luxury living, Stratton Amenities is dedicated to crafting unforgettable experiences not only for its residents and guests but also for its team members. This company prides itself on a culture of excellence, embracing diversity and fostering an inclusive environment where every employee can thrive. With a commitment to high standards and attention to detail, Stratton Amenities exemplifies luxury hospitality with a personalized touch at every interaction.

The role of an Overnight Front Desk Concierge at Stratton Amenities is a unique opportunity for individuals passionate about delivering exceptional hospitality experiences during the overnight hours. This position caters to a dynamic environment where the city never sleeps, demanding a professional who is proactive, organized, and personable. The concierge acts as the welcoming face of luxury, ensuring that residents and visitors alike feel valued and cared for throughout the night. Whether anticipating needs or handling diverse requests—from dinner reservations to package deliveries—the Overnight Front Desk Concierge plays a critical role in maintaining a seamless, secure, and hospitable atmosphere.

Shift availability includes both full-time and part-time overnight positions, reflecting the company's understanding of the need to accommodate different work-life balances. The compensation package is competitive, recognizing and rewarding dedication and hard work. Beyond remuneration, Stratton Amenities offers a supportive and engaging work environment where employees have opportunities to grow professionally. The company values diversity and inclusion, offering a workplace where everyone is respected and empowered to contribute their best. As an Equal Opportunity Employer, Stratton Amenities encourages applications from a variety of backgrounds, making it a vibrant and welcoming place to build a career in luxury hospitality.

This role is especially suited for individuals with at least three years of experience in hospitality or high-end retail, who possess a proven track record of excellence in customer service. Candidates must also be flexible with hours, prepared to work nights, weekends, and holidays, ensuring that the luxury experience is consistent at all times. The ideal candidate is a night owl who thrives on engagement, problem-solving, and delivering service that exceeds expectations. Professional appearance and communication skills are essential, along with a self-motivated and positive attitude that radiates through their work.

Job Requirements

  • High school diploma or equivalent
  • 3+ years in hospitality or a high-end retail setting
  • proven track record of delivering top-tier service
  • flexibility to work nights, weekends, and holidays
  • professional appearance
  • excellent communication skills
  • self-motivated and organized

Job Qualifications

  • High school diploma or equivalent
  • 3+ years in hospitality or upscale retail
  • proven track record of delivering top-tier service
  • additional coursework or training in hospitality or customer service preferred
  • excellent communication and interpersonal skills
  • ability to maintain professionalism in a high-end environment
  • strong problem-solving skills
  • ability to work nights, weekends, and holidays

Job Duties

  • Be the welcoming face of luxury, greeting residents and visitors with warmth
  • anticipate needs and go the extra mile to ensure a seamless experience
  • build and maintain positive relationships with all members of our community
  • keep a vigilant eye on safety and security because peace of mind is priceless
  • handle a variety of requests, from dinner reservations to package delivery, with efficiency and discretion

Job Criteria

Experience

Mid Level (3-7 years)


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