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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Employee Discounts
Training and Development
Job Description
The Village at The Triangle is a distinguished senior living community in Texas that offers Independent Living, Assisted Living, and specialized Memory Care services. Dedicated to enhancing the lives of its residents, the community emphasizes a nurturing environment where comfort, safety, and respect are paramount. Known for its warm and professional atmosphere, The Village at The Triangle provides exceptional care tailored to meet the unique needs of seniors, promoting independence and quality of life. The community is well-regarded for its commitment to excellence and has created a supportive environment for both residents and their families. The Village employs a team... Show More
Job Requirements
- High School diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver's License required
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgment, and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High School diploma or GED
- Prior customer service, front desk, or telephone experience preferred
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in Microsoft Office, including Word and Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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