Front Desk Concierge

The Village at The Triangle is a distinguished senior living community in Texas that offers Independent Living, Assisted Living, and specialized Memory Care services. Dedicated to enhancing the lives of its residents, the community emphasizes a nurturing environment where comfort, safety, and respect are paramount. Known for its warm and professional atmosphere, The Village at The Triangle provides exceptional care tailored to meet the unique needs of seniors, promoting independence and quality of life. The community is well-regarded for its commitment to excellence and has created a supportive environment for both residents and their families. The Village employs a team of compassionate professionals who are devoted to delivering personalized service and fostering a welcoming ambiance throughout the community.

We are currently seeking part-time Concierge/Front Desk Associates to join our team on an as-needed or relief shift basis. This role offers a pay rate of $18.50 per hour and requires availability on weekends and holidays. As the first point of contact for residents, their families, guests, and visitors, the Concierge/Front Desk Associate plays a critical role in shaping the positive experience for everyone who enters The Village at The Triangle.

In this position, you will be responsible for providing friendly, courteous, and professional service while managing the front desk operations. You will greet residents and guests warmly and ensure that all inquiries and needs are addressed promptly with the utmost attention. Your role includes monitoring public areas to maintain cleanliness and orderliness and assisting with safety and security through vigilant observation and response. You will support the sales and marketing team by managing inquiries related to prospective residents, contributing to the community's growth and outreach.

Beyond greeting and assisting visitors, the Concierge/Front Desk Associate manages internal communications, operates paging and telephone systems, and is responsible for scheduling interviews and processing maintenance requests. This position requires collaboration as part of the community's emergency response team, necessitating a readiness to respond swiftly and professionally in emergencies to protect residents and staff.

The ideal candidate is someone who possesses excellent communication and customer service skills, strong problem-solving abilities, and attention to detail. Familiarity with HIPAA requirements and competence in using Microsoft Office applications such as Word and Excel are essential. Physical capability to perform duties including lifting up to 40 pounds and working in diverse environments is also necessary.

Joining The Village at The Triangle as a Concierge/Front Desk Associate means becoming part of a community committed to providing exceptional senior living experiences. The role offers personal and professional growth opportunities while allowing you to make a meaningful difference every day. If you are enthusiastic about delivering outstanding service, enjoy interacting with people, and thrive in a community-oriented environment, we encourage you to apply and start your rewarding career with us.