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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid Time Off
Job Description
This position is at a luxury residential high-rise located in Needham, Massachusetts, known for its commitment to providing premium living experiences to its residents. As a prestigious residential community, the high-rise is dedicated to maintaining a safe, welcoming, and professional environment with exceptional service standards. The establishment values its residents and guests by emphasizing attentive, personalized concierge service and strong security protocols, ensuring that everyone enjoys comfort and peace of mind throughout their stay.
The role being offered is that of a Front Desk Concierge, available for either full-time or part-time employment, with flexible scheduling options to accommodate evenings, ... Show More
The role being offered is that of a Front Desk Concierge, available for either full-time or part-time employment, with flexible scheduling options to accommodate evenings, ... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in concierge, front desk, hospitality, or customer service preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to remain composed and attentive in a fast-paced environment
- Reliable, punctual, and detail-oriented
- Basic computer skills, including email and property management systems
Job Qualifications
- Prior experience in concierge, front desk, hospitality, or customer service preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to remain composed and attentive in a fast-paced environment
- Reliable, punctual, and detail-oriented
- Basic computer skills, including email and property management systems
Job Duties
- Greet all residents and guests promptly, using proper eye contact, posture, and tone
- Manage front desk operations, including visitor access, package handling, and resident requests
- Maintain awareness of building activity and enforce access control procedures
- Provide accurate information, directions, and assistance to residents and guests
- Coordinate with property management and other on-site teams as needed
- Handle phone calls, emails, and service requests in a timely and professional manner
- Maintain a clean, organized, and professional front desk presence at all times
- Monitor for any issues or irregularities and report to management as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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