Front Desk Clerk

Hyatt Regency Portland is a premier hotel situated in the heart of Portland, Oregon, offering an impressive range of amenities and services that cater to both business and leisure travelers. With over 600 guest rooms, including 16 luxurious suites, and more than 39,000 square feet of versatile meeting space, the hotel provides a comfortable, convenient, and sophisticated environment for guests. Located adjacent to the Oregon Convention Center, Hyatt Regency Portland is perfectly positioned for hosting large events, conferences, and special occasions. Guests can enjoy a diverse culinary experience at the hotel’s restaurants, including delicious breakfasts at Bridgetown, freshly brewed coffee from Portland Coffee Roasters, and homemade pastries at The Market. For socializing and relaxation, the Spoke & Fork Bar offers a vibrant atmosphere. The hotel also encourages wellness with a 24-hour StayFit™ Gym and scenic running routes along the Willamette River.

Hyatt Regency Portland is known for its commitment to exceptional customer service, creating meaningful experiences and building lasting relationships with guests. The hotel’s team is dedicated to maintaining a supportive and energizing work environment, which has helped Hyatt Hotels consistently earn recognition on Fortune's 100 Best Companies to Work For®, Great Place to Work®, and 100 Best Workplaces for Millennials lists. This commitment extends to their employees, offering a range of benefits and career development opportunities that make Hyatt Regency Portland not only an excellent place to stay but also a great place to grow and succeed professionally.

We are currently seeking a motivated and customer-focused Front Desk Clerk to join the dynamic Front Office team at Hyatt Regency Portland. This role plays a crucial part in delivering outstanding guest service and ensuring a smooth, welcoming check-in and check-out process. The Front Desk Clerk is the first point of contact for guests, responsible for greeting visitors warmly, managing reservations, and handling various administrative tasks with accuracy and professionalism. This position requires excellent communication skills, a positive attitude, and the ability to multitask efficiently in a fast-paced environment. The hourly wage for this role is $23.00 per hour.

In this position, you will be instrumental in enhancing the guest experience by providing information about hotel services and local attractions, responding to inquiries, and resolving guest concerns promptly. You will collaborate closely with other hotel departments to ensure that every guest’s stay is comfortable and memorable. Additional responsibilities include managing guest billing and room assignments, assisting with luggage, and offering concierge services such as making dining and entertainment reservations. Whether you are answering phone calls, addressing guest requests, or supporting event coordination, your role is vital to maintaining the high standards of hospitality Hyatt Regency Portland is known for.

This is an excellent opportunity for individuals who thrive in a dynamic team environment and have a passion for delivering top-notch customer service. If you are ready to contribute to an award-winning hotel with a strong reputation for employee satisfaction and guest care, then Hyatt Regency Portland welcomes your application.