Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is an industry-leading hotel development and management company known for its exceptional portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. The company partners with top hospitality brands to deliver unmatched guest experiences through operational excellence and community engagement. OTO Development has been recognized multiple times as Developer of the Year and has earned numerous accolades for its dedication to guest service, sales, marketing, and revenue success. Their commitment to employee satisfaction is reflected in competitive pay and benefits, fostering a professional and rewarding work environment.
The Hilton Garden Inn Sunnyvale, located at 767 N Mathilda Avenue in Sunnyvale, CA, operates as part of the OTO Development family. This property combines modern comforts and strategic location benefits to provide a superior stay for business and leisure travelers alike. As a Front Desk Associate at this renowned hotel, you will play a vital role as the first point of contact for guests, ensuring seamless check-in and check-out procedures and providing outstanding customer service throughout their stay.
This position offers an hourly wage of $21.00 and is classified under the Property Department, reporting directly to the General Manager. As a Front Desk Associate, your responsibilities will include handling financial transactions securely and accurately, managing the hotel’s electronic reservation system, and anticipating guest needs to elevate their experience. Your role is essential in fostering a workplace culture centered on hospitality, teamwork, and guest satisfaction. This physically demanding job requires standing, walking, and other physical activities for extended periods, making stamina and a service-oriented mindset crucial.
Joining Hilton Garden Inn Sunnyvale means becoming part of a respected brand with OTO Development’s backing, known for operational excellence, community service, and a strong commitment to staff well-being. Employees benefit from comprehensive health insurance options, 401(k) plans with company matching, tuition assistance, paid time off, and other valuable perks. This opportunity is ideal for individuals who thrive in customer-focused environments, enjoy working collaboratively as part of a team, and are passionate about delivering memorable guest experiences.
The Hilton Garden Inn Sunnyvale, located at 767 N Mathilda Avenue in Sunnyvale, CA, operates as part of the OTO Development family. This property combines modern comforts and strategic location benefits to provide a superior stay for business and leisure travelers alike. As a Front Desk Associate at this renowned hotel, you will play a vital role as the first point of contact for guests, ensuring seamless check-in and check-out procedures and providing outstanding customer service throughout their stay.
This position offers an hourly wage of $21.00 and is classified under the Property Department, reporting directly to the General Manager. As a Front Desk Associate, your responsibilities will include handling financial transactions securely and accurately, managing the hotel’s electronic reservation system, and anticipating guest needs to elevate their experience. Your role is essential in fostering a workplace culture centered on hospitality, teamwork, and guest satisfaction. This physically demanding job requires standing, walking, and other physical activities for extended periods, making stamina and a service-oriented mindset crucial.
Joining Hilton Garden Inn Sunnyvale means becoming part of a respected brand with OTO Development’s backing, known for operational excellence, community service, and a strong commitment to staff well-being. Employees benefit from comprehensive health insurance options, 401(k) plans with company matching, tuition assistance, paid time off, and other valuable perks. This opportunity is ideal for individuals who thrive in customer-focused environments, enjoy working collaboratively as part of a team, and are passionate about delivering memorable guest experiences.
Job Requirements
- Love working with people and willingness to go above and beyond for guests needs
- Ability to work well with others as part of a team
- Excellent oral written and interpersonal communication skills
- Strong problem solving and solution finding skills
- Comfortable standing sitting walking bending lifting and squatting for extended periods
- Willingness to work on property with little to no travel required
Job Qualifications
- Excellent oral written and interpersonal communication skills
- Ability to work well with others and enjoy being part of a team
- Strong problem solving and solution finding abilities
- Experience working in customer service or hospitality preferred
- High school diploma or equivalent
Job Duties
- Assist guests in the check-in and check-out procedure
- Work proficiently on the hotels electronic reservation system and other computer programs
- Handle all financial matters including credit card and cash transactions securely and accurately
- Anticipate guests needs and maximize the guest experience
- Work collectively with other team members to foster a hospitable and customer-focused environment
Job Criteria
Experience
No experience required
Job Location
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