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Front Desk Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is an industry-leading hotel development and management company known for its exceptional portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. The company partners with top hospitality brands to deliver unmatched guest experiences through operational excellence and community engagement. OTO Development has been recognized multiple times as Developer of the Year and has earned numerous accolades for its dedication to guest service, sales, marketing, and revenue success. Their commitment to employee satisfaction is reflected in competitive pay and benefits, fostering a professional and rewarding work environment.

The Hilton Garden I... Show More

Job Requirements

  • Love working with people and willingness to go above and beyond for guests needs
  • Ability to work well with others as part of a team
  • Excellent oral written and interpersonal communication skills
  • Strong problem solving and solution finding skills
  • Comfortable standing sitting walking bending lifting and squatting for extended periods
  • Willingness to work on property with little to no travel required

Job Qualifications

  • Excellent oral written and interpersonal communication skills
  • Ability to work well with others and enjoy being part of a team
  • Strong problem solving and solution finding abilities
  • Experience working in customer service or hospitality preferred
  • High school diploma or equivalent

Job Duties

  • Assist guests in the check-in and check-out procedure
  • Work proficiently on the hotels electronic reservation system and other computer programs
  • Handle all financial matters including credit card and cash transactions securely and accurately
  • Anticipate guests needs and maximize the guest experience
  • Work collectively with other team members to foster a hospitable and customer-focused environment

Job Criteria

Experience

No experience required


Job Location

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