Front Desk Agent (Summer)

Solitude Mountain Resort is a premier destination nestled in the stunning Wasatch Mountains, known for its world-class guest service and exciting outdoor experiences. This resort prides itself on fostering a positive work environment where employees can nurture friendships and share their passion for mountain activities. With breathtaking surroundings and a commitment to excellence, Solitude Mountain Resort offers both guests and staff a unique and rewarding experience. The resort operates with a focus on creating memorable moments, supporting employee growth, and promoting a dynamic and enjoyable workplace culture. Employees have the chance to enjoy the spectacular environment through access to various mountain activities, including skiing, snowboarding, and biking. The company is dedicated to providing not only exceptional services to its guests but also valuable perks and benefits to its team members.

The role of Lodging Front of House Agent at Solitude Mountain Resort is a vital position responsible for managing all receptionist and clerical duties within the lodging department. As the first point of contact for guests, the Front of House Agent plays an essential role in delivering a positive and welcoming first impression. This position requires a friendly, professional demeanor combined with excellent communication skills and a strong commitment to outstanding guest service. Starting at $18.65 per hour, the role is available on a seasonal basis and offers full-time and part-time employment options. Successful candidates will handle guest arrivals and departures, manage reservations, answer inquiries, and provide assistance across interdepartmental functions. The job also involves daily administrative responsibilities like preparing occupancy reports and logging maintenance requests. Additional duties include maintaining lobby cleanliness, supporting mailroom operations, and providing bell and valet services when needed. The resort values employees who are adaptable, customer-focused, and capable of multitasking in a fast-paced and friendly environment. This position offers the opportunity to work in a vibrant community alongside other mountain enthusiasts, benefiting from employee discounts on various resort services and access to a 401k plan with company match. Overall, this role combines excellent employment benefits, a beautiful workplace setting, and the chance to contribute to the high standards of hospitality at Solitude Mountain Resort.