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Pyramid Global Hospitality logo

Front Desk Agent - Hotel Experience Required

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

Pyramid Global Hospitality is a distinguished leader in the hospitality industry, renowned for its 'People First' philosophy that prioritizes employee wellbeing, growth, and diversity. With a robust commitment to nurturing an inclusive and supportive workplace, Pyramid Global Hospitality stands out as a company that values its workforce as its most important asset. This ethos is not only reflected in the company's comprehensive employee benefits but also in its dedication to ongoing professional development and meaningful employee engagement. Employing over 230 properties worldwide, Pyramid Global Hospitality offers individuals a platform for career growth within a vibrant and collaborative environment. Notably, the... Show More

Job Requirements

  • High school diploma or equivalent
  • Strong communication skills in English
  • Comfort with basic computer and technology use
  • Warm, welcoming, and helpful demeanor
  • Ability to multitask and remain calm in a fast-paced environment
  • Genuine passion for hospitality and exceeding guest expectations

Job Qualifications

  • High school diploma or equivalent
  • Strong communication skills in English
  • Comfort with basic computer and technology use
  • A warm, welcoming, and helpful demeanor
  • Ability to multitask and remain calm in a fast-paced environment
  • A genuine passion for hospitality and exceeding guest expectations

Job Duties

  • Provide friendly, efficient check-in and check-out services
  • Handle all cashier and payment functions accurately
  • Enter and update reservations, group blocks, and guest information
  • Assist guests with local recommendations, property information, and concierge support
  • Maintain a clean and professional front desk area and lobby presence
  • Support guest needs with care, urgency, and professionalism
  • Collaborate with all departments to ensure an excellent guest experience
  • Monitor and maintain sundry shop inventory and transactions
  • Collect guest feedback with enthusiasm and genuine interest

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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