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Front Desk Agent - Hotel Experience Required

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

Pyramid Global Hospitality is a renowned company that places its people first, valuing an inclusive and supportive work environment. Known for fostering diversity, growth, development, and wellbeing among its employees, Pyramid Global Hospitality continues to lead in the hospitality industry by committing to a culture that puts people at the heart of everything it does. The company’s dedication to employee development is evident in its comprehensive benefits, ongoing training initiatives, and a focus on creating meaningful relationships within the organization. Offering employment benefits such as extensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special... Show More

Job Requirements

  • High school diploma or equivalent
  • Strong communication skills in English
  • Comfort with basic computer and technology use
  • A warm, welcoming, and helpful demeanor
  • Ability to multitask and remain calm in a fast-paced environment
  • A genuine passion for hospitality and exceeding guest expectations

Job Qualifications

  • High school diploma or equivalent
  • Strong communication skills in English
  • Comfort with basic computer and technology use
  • Ability to multitask and remain calm in a fast-paced environment
  • A genuine passion for hospitality and exceeding guest expectations

Job Duties

  • Provide friendly, efficient check-in and check-out services
  • Handle all cashier and payment functions accurately
  • Enter and update reservations, group blocks, and guest information
  • Assist guests with local recommendations, property information, and concierge support
  • Maintain a clean and professional front desk area and lobby presence
  • Support guest needs with care, urgency, and professionalism
  • Collaborate with all departments to ensure an excellent guest experience
  • Monitor and maintain sundry shop inventory and transactions
  • Collect guest feedback with enthusiasm and genuine interest

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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