Front Desk Agent Full Time

River Terrace Inn is a premier boutique hotel located along the picturesque Napa River, ideally positioned near the vibrant Oxbow Public Marketplace, the renowned Culinary Institute of America, and the lively downtown Napa area. This prime location makes it a sought-after destination for travelers seeking an authentic Wine Country experience. With 114 inviting rooms and suites featuring calming river views and warm fireplaces, the Inn offers guests a comforting home-away-from-home atmosphere while preserving the chic and boutique aesthetic synonymous with Wine Country. The hotel features ALBA Bar & Cafe, a cozy restaurant that serves breakfast daily and offers small bites in the evening at the bar, alongside three private rooms ideal for banquets and catered events. The River Terrace Inn also boasts a fitness center and proximity to popular attractions such as the Napa Valley Wine Train, creating a well-rounded and convenient stay for visitors.

The Front Desk Agent role at River Terrace Inn is a pivotal position that embodies the hotel's commitment to outstanding guest service and hospitality. This hourly role, offering a competitive compensation starting at $21 per hour plus incentives, involves providing a welcoming first impression to all guests. Responsibilities include managing guest check-ins and check-outs, handling reservations, responding promptly to guest inquiries, and ensuring accurate billing. The Front Desk Agent plays a crucial part in maintaining smooth daily front desk operations, contributing significantly to the overall guest experience by fostering a professional yet friendly atmosphere. With flexible scheduling that includes evenings, weekends, and holidays, this position requires candidates who can multitask efficiently and maintain professionalism in a fast-paced environment.

Working at River Terrace Inn means joining a team that values individual distinction and collective soul. The Noble House Hotels & Resorts philosophy underscores location, distinction, and soul, making each property unique and each team member an integral part of what makes the River Terrace Inn special. The company is committed to diversity, equity, inclusion, and accessibility, fostering a welcoming and supportive environment where diverse perspectives and expressions are celebrated. Employees benefit from a comprehensive package including health insurance, a Nonstop Health benefits program, paid vacation, Pay on Demand, and a 401k savings plan with a company match after one year of employment. Additionally, team members have access to special employee and family discounts at Noble House and Marriott properties. This role is perfect for individuals who enjoy teamwork, meeting new people, and embracing new challenges in a dynamic and beautiful setting within Napa’s Wine Country.