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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $14.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
flexible schedule
team environment
Training and Development
Employee Discounts
Paid Time Off
Job Description
About the Company and Position:
This role is offered by a reputable hotel dedicated to providing outstanding guest services and hospitality. The company prides itself on maintaining a welcoming environment where guests feel valued and cared for throughout their stay. The team is committed to excellence, ensuring each visitor receives personalized care from the moment they arrive until their departure. This position is part-time, primarily covering weekends with some weekdays, offering flexible scheduling to accommodate varying needs.
The Front Desk Agent role is essential for the smooth operation of the hotel's front office. As the first point of contact, t... Show More
The Front Desk Agent role is essential for the smooth operation of the hotel's front office. As the first point of contact, t... Show More
Job Requirements
- Ability to work varying schedules including nights, weekends, and holidays
- high work ethic and self-initiative
- ability to work in a standard office environment
- capability to sit for prolonged periods and use keyboard and mouse extensively
- ability to stand, walk, bend, reach, and occasionally lift 10-25 pounds
- effective verbal and written communication skills
- willingness to be part of a team focused on guest satisfaction
- reasonable accommodations available for individuals with disabilities
Job Qualifications
- High school diploma or equivalent
- previous experience in hotel front desk or hospitality preferred
- strong communication and interpersonal skills
- proficiency in front office computer systems
- knowledge of hotel reservation and billing procedures
- ability to multitask and work efficiently under pressure
- basic math skills for cash handling
Job Duties
- Greet and communicate cordially with guests
- promptly and professionally check guests in and out of the hotel
- assist in pre-registration and blocking of reservations when necessary
- post all charges accurately and efficiently
- manage cash handling including receiving payments and making change
- review reservations with special requests and block rooms accordingly
- maintain knowledge of hotel rates, discounts, and reservation procedures
- take same day reservations promptly and follow cancellation and relocation procedures
Job Criteria
Experience
No experience required
Job Location
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