Front Desk Agent - Brand New Moxy Charlotte

Moxy is a dynamic and innovative hotel brand that breaks the mold of traditional hospitality. Designed specifically for the next-generation traveler, Moxy offers a stylish, playful, and social atmosphere where guests experience more than just a place to stay—they enjoy a vibrant lifestyle hub. With a strong focus on bold personality, youthful energy, and warm hospitality, Moxy is redefining what it means to be a hotel, aiming to create memorable and engaging experiences that resonate with today’s dynamic travelers. Whether you are checking in guests, mixing cocktails, or curating the vibe, everyone at Moxy is part of a tight-knit crew that prides itself on delivering exceptional service with a touch of fun and flair.

Moxy is currently looking for enthusiastic and versatile individuals to join their team as a Moxy Crew Member. This role is truly unique, blending responsibilities that typically span multiple jobs into one exciting position. As a Moxy Crew Member, you won’t just be stationed behind the front desk or the bar—you’ll be doing both and much more. This hybrid role requires you to be the first and last point of contact for guests, ensuring they feel welcome and valued throughout their stay. You will be managing guest check-ins and check-outs, crafting drinks at the bar with style and precision, and creating a lively and welcoming atmosphere that reflects the brand’s vibrant spirit.

This position offers a fantastic opportunity for individuals passionate about hospitality and social interaction to grow their skills in a fast-paced and energetic environment. Working at Moxy means you’re constantly engaged with guests, providing them with not only the essentials but also serving as an ambassador for the Moxy lifestyle. You’ll handle reservations, respond attentively to guest requests, offer local recommendations, and manage payments accurately for both hotel stays and bar purchases. Maintaining cleanliness, restocking supplies, and ensuring the organized presentation of both the bar and front desk areas are also key components of your daily duties.

The role requires a proactive and upbeat personality capable of multitasking across various functions with ease. Flexibility in scheduling is essential, as shifts may include nights, weekends, and holidays. While prior experience in hospitality or bartending is preferred, Moxy provides training for many aspects of the role, especially in drink making and bar operations. The ideal candidate enjoys engaging with people, thrives in social settings, and embodies the positive, laid-back vibe that Moxy is known for. If you’re ready to contribute your energy, style, and unique Moxy spirit, this position is waiting for you to make your mark. Join the Moxy crew where every day and every shift brings new experiences, connections, and opportunities to shine.