Front Desk Agent (54825)

The Comfort Inn University Missoula is a well-established hotel located in the vibrant city of Missoula, Montana. Part of the Choice Hotels family, the Comfort Inn brand is synonymous with quality, comfort, and exceptional guest service. This particular location offers visitors convenient access to local attractions, the University of Montana, and the surrounding areas, serving both business travelers and tourists alike. The hotel operates 24 hours a day, seven days a week, and 365 days a year, ensuring round-the-clock hospitality. The Comfort Inn University Missoula prides itself on providing a welcoming and comfortable environment where guests can enjoy a pleasant stay with amenities designed to meet a wide range of needs. Staff members are encouraged to uphold the high standards of the hotel and contribute to a positive team culture focused on guest satisfaction and operational excellence.

The Front Desk Agent position at Comfort Inn University Missoula is an exciting opportunity for individuals who thrive in fast-paced, customer-oriented environments. This role is designed for part-time employment with up to five shifts per week, including mandatory weekend shifts on Saturday and Sunday. Shift times vary between 7am-3pm or 3pm-11pm, accommodating different preferences for morning or evening work hours. Working in the hospitality industry requires adaptability, empathy, and excellent communication skills, and this role is no exception. As a front desk agent, you will be the first point of contact for guests, responsible for greeting and checking them into the hotel efficiently using established procedures. Your duties will include handling guest inquiries, managing reservations, addressing concerns, and ensuring that each visitor feels welcomed and well-informed during their stay. This role also involves various clerical tasks such as filing, photocopying, and maintaining organized records.

The position offers a competitive hourly wage along with travel discounts across all Choice Hotels brands, including Comfort Inn, Comfort Suites, and Quality Inn. There is also an opportunity for professional growth within the organization, making it an excellent choice for individuals seeking to build a career in hospitality. Additionally, employees who successfully complete a 90-day evaluation in good standing are eligible for a signing bonus and pay raise, emphasizing the company’s commitment to recognizing and rewarding dedication and performance.

Candidates should expect to work varying shifts, including weekends and holidays, demonstrating flexibility and a willingness to adapt to the operational demands of the hotel. The role requires standing and active engagement for extended periods and the physical ability to perform tasks such as lifting items up to 25 pounds occasionally. The hotel fosters an inclusive environment and offers flexibility for University of Montana students to accommodate class schedules. To maintain a safe and secure workplace, candidates must pass a background check and a drug test (excluding marijuana).

Overall, the Front Desk Agent role at Comfort Inn University Missoula is ideal for individuals with strong customer service skills, a professional demeanor, and a passion for helping guests enjoy a seamless and pleasant hotel experience. If you are eager to join a reputable hotel brand with excellent benefits and growth potential, this position is an excellent opportunity to launch or advance your hospitality career.