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Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.05
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
professional counseling and family support
growth and development opportunities

Job Description

Marriott Vacations Worldwide (MVW) is a renowned leader in the vacation ownership industry, dedicated to creating unforgettable vacation experiences for travelers around the globe. As part of the Marriott International family, MVW upholds a tradition of excellence in hospitality, ensuring that every guest enjoys not only a seamless and luxurious vacation but also meaningful moments that last a lifetime. The company prides itself on fostering a supportive, friendly, and inclusive work environment where employees feel valued and empowered to make a difference in guests' lives. This environment fuels exceptional service and memorable stays, whether at their stunning villas or resort... Show More

Job Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, or pull items up to 25 lbs without assistance
  • Must pass background and drug screening as per company policy
  • Specific job duties may differ by property, size of team, or facility

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or guest services preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and handle guest inquiries efficiently
  • Strong problem-solving skills
  • Friendly and professional demeanor
  • Ability to work flexible shifts including weekends and holidays

Job Duties

  • Check owners/guests into their villas and review property amenities, services, hours of operations, and local areas of interest and activities
  • Actively listen and respond positively to guests' questions, concerns, and requests
  • Contact other departments to help resolve guest issues
  • Identify and explain room features to guests
  • Follow up with owners/guests to ensure their requests or problems have been met to their satisfaction
  • Answer telephone calls and route calls to the proper department as applicable
  • Assist with bellman and runner duties depending on facility or location
  • Welcome and greet guests and anticipate and address their needs
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Always follow company policies and safety procedures

Job Criteria

Experience

No experience required


Job Location

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