Friendly and Enthusiastic Barista for new Cafe @ Downtown San Jose

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

One free 12 oz bag of coffee per month
Employee discount on coffee, tea, and wares
Paid sick leave
flexible schedule
collaborative work environment

Job Description

Tico Coffee Roasters is a distinguished women-owned boutique coffee roasting and tea company based in Campbell, California. Renowned for its commitment to quality and sustainability, Tico Coffee Roasters directly imports specialty coffees and the finest teas from producing regions around the globe. Each coffee batch is hand-roasted in small quantities to maintain optimal freshness, flavor, and consistency, while the teas are carefully curated to ensure the highest standards of quality. This dedication to excellence is matched by a strong social responsibility ethos that values environmental sustainability and fair trade practices.

The company operates a vibrant café located in Downtown San Jose, California, serving as a welcoming space for coffee and tea enthusiasts to enjoy premium beverages crafted with passion and precision. As a growing establishment in the specialty coffee scene, Tico Coffee Roasters emphasizes not only product quality but also exceptional customer service and authentic community engagement.

The position of Barista at Tico Coffee Roasters offers a unique opportunity to be the frontline ambassador of the brand, providing personalized and memorable guest experiences that reflect the company’s values of respect, empathy, and high-quality hospitality. Although previous barista experience is beneficial, it is not a prerequisite; instead, the company prioritizes candidates who exhibit genuine enthusiasm for coffee, food, and creating warm interactions with customers. This role is ideal for individuals who thrive in a collaborative team environment and are eager to develop their coffee expertise and customer retention strategies.

The Barista will be responsible for building lasting relationships with customers, educating them about Tico’s diverse product offerings, and maintaining consistent quality in all beverages served. This involves mastering various brewing methods such as espresso, pour-over, and cold brew, as well as participating in ongoing training sessions and community events that help deepen knowledge and skills. Attention to detail, the ability to multitask effectively, and a passion for delivering impeccable hospitality are essential to success in this role.

In addition to customer interaction, the Barista will play an active role in the operational aspects of the café, including maintaining cleanliness, organizing the workspace, and supporting team efforts to create a positive and smooth-running environment. Opportunities to taste and evaluate new coffee products will further support product familiarity and quality assurance.

This full-time or part-time position demands a flexible schedule, including the willingness to work weekends, and offers competitive benefits such as employee discounts, paid sick leave, and a monthly gift of freshly roasted coffee. Tico Coffee Roasters fosters an inclusive workplace culture that embraces diversity and promotes equal opportunity for all applicants, ensuring a respectful and welcoming environment for both employees and customers. Joining Tico Coffee Roasters as a Barista means becoming part of a passionate team dedicated to excellence, sustainability, and community connection within the specialty coffee industry.

Job Requirements

  • Must be 18 years old or older
  • positive, inspiring, and respectful attitude
  • passion for coffee, people, and hospitality
  • ability to manage own time effectively
  • great verbal and written communication skills
  • willingness to work flexible hours including weekends
  • existing Food Handler's Certification or certification within 30 days post hire
  • must complete internal orientation within 90 days
  • ability to understand products and equipment offered
  • effective task completion in a timely manner

Job Qualifications

  • Passionate about coffee and food
  • ability to create incredible guest experiences grounded in respect and empathy
  • strong verbal and written communication skills
  • willingness to work a flexible schedule including weekends
  • ability to participate in training events such as cuppings and tastings
  • effective team player
  • holds or willing to obtain Food Handler's Certification within 30 days post hire

Job Duties

  • Provide great customer service with a friendly smile
  • demonstrate passion and enthusiasm for coffee
  • educate customers on all products
  • maintain high quality and consistent product standards
  • look for highest customer satisfaction
  • accurately process transactions in the POS system
  • cup and taste coffee regularly to maintain familiarity with product and quality standards

Job Criteria

Experience

Entry Level (1-2 years)


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