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Franchise Operations Consultant

Job Overview

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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $1.00
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Benefits

401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

Smoothie King is a leading health-focused franchise dedicated to inspiring people to live healthy and active lifestyles. With a strong emphasis on nutritious smoothies and wellness, Smoothie King operates as a highly recognized and respected brand in the food service and franchise industry. The company prides itself on fostering a culture built on core values such as integrity, collaboration, continuous improvement, and mission-driven service. Smoothie King's commitment to creating a positive impact extends beyond its product offerings to supporting the success and growth of its franchise partners across a wide territory.

The Franchise Operations Consultant (FOC) role at Smo... Show More

Job Requirements

  • Ability and experience to consult with and influence business owners
  • advanced knowledge of business operations and consultative approaches
  • proven ability to deliver results and influence decisions
  • ability to plan and set priorities
  • strong financial review and assessment skills
  • outstanding interpersonal skills
  • self-starter with minimal supervision
  • excellent written and verbal communication skills
  • promote Smoothie King culture, values, and mission
  • working under stressful conditions or irregular hours
  • frequent travel 50-75 percent
  • ability to travel by air and drive long distances
  • maintain home office space
  • intermediate to advanced computer skills
  • undergraduate or graduate degree
  • five years relevant experience

Job Qualifications

  • Undergraduate and/or graduate degree
  • five years of direct experience in field operations-oriented leadership within food service or comparable multi-unit retail
  • direct franchising experience highly preferred
  • intermediate to advanced P&L analysis skills
  • inventory and operations management experience
  • advanced computer skills including MS Office
  • familiarity with store back office tools such as Restaurant Magic or Data Central
  • proven consultative and influencing skills
  • strong negotiation and business acumen
  • outstanding interpersonal and communication skills
  • self-starter with ability to work independently
  • passion for fitness a plus

Job Duties

  • Develop, coach, and mentor franchisees
  • provide business and operational guidance while leading through influence
  • recommend strategies to assist franchisees in creating superior operations
  • collaborate with franchisees to enforce compliance with brand standards
  • conduct gap analyses to identify areas for improvement
  • lead analysis discussions on financial and operational KPIs
  • diagnose and remove barriers affecting guest experience and store performance
  • conduct onsite reviews and audits of franchise stores
  • monitor and analyze guest feedback and social media for opportunities
  • create and implement action plans to improve guest experience
  • follow up on new store openings to ensure successful hand-offs
  • coordinate with legal team for franchise compliance
  • partner with field marketing to drive sales and new guest acquisition
  • collaborate with cross-functional teams to launch operational programs
  • represent Smoothie King on committees
  • champion the brand mission and vision
  • effectively plan and schedule travel calendar

Job Location

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