Foodservice Supervisor

Metz Culinary Management is a dynamic and family-driven company dedicated to delivering exceptional restaurant-inspired hospitality across various dining venues. Known for its commitment to culinary excellence and outstanding service, Metz Culinary Management operates in multiple sectors including educational dining, healthcare facilities, and residential dining settings. The company prides itself on fostering a collaborative environment that emphasizes partnership with clients and guests to create memorable dining experiences.

As a Food Service Supervisor in Residential Dining - Board Cafe, specifically in the back of house evening shift, you will play a pivotal role in overseeing evening operations within a busy dining environment. This position demands a polished, professional demeanor coupled with a proactive and positive attitude. Compensation for this role starts at $17.00 per hour, with exact wages dependent on experience (DOE).

In this supervisory role, your responsibilities will encompass managing daily kitchen operations, ensuring compliance with food safety standards, and maintaining high levels of customer satisfaction through effective staff management and operational oversight. You will act as a liaison between the management team and front-line employees, ensuring seamless communication and adherence to company policies. Your leadership will directly impact the quality of service provided to residents and guests, making you integral to the dining team's success.

The role is suited for individuals with substantial experience in commercial or institutional dining environments such as schools or healthcare facilities. You will be expected to hold current SERV Safe Certification, illustrating your commitment to food safety and sanitation standards. Additionally, you will oversee employee management processes, including scheduling, disciplinary measures, and recognition programs, fostering a motivated and efficient workforce.

You will also handle administrative tasks such as record keeping, budget management, and report creation and submission, supporting the General Manager and ensuring the operation runs smoothly and efficiently. A key aspect of this role is building and maintaining positive relationships with residents, patients, and the broader community, ensuring that complaints and suggestions are addressed promptly and appropriately.

Metz Culinary Management values ongoing professional development and expects the Food Service Supervisor to train and facilitate continuing education for their team members. This commitment to growth ensures that the staff remains knowledgeable and skilled in delivering top-quality food service.

In summary, the Food Service Supervisor position at Metz Culinary Management is a challenging and rewarding role ideal for a skilled manager passionate about food service and hospitality. It offers a competitive wage, professional growth opportunities, and the chance to be part of a company that values family-driven principles and exceptional guest experiences.