Foodservice Supervisor

Metz Culinary Management is a family-driven company known for its strong commitment to delivering exceptional restaurant-inspired hospitality across all its venues. With a focus on collaboration and quality service, Metz Culinary Management partners with various institutions to create vibrant dining experiences that prioritize guest satisfaction and operational excellence. The company has built a reputation for promoting a positive work environment where employees are valued and given opportunities for growth and advancement.

At Gannon University in Erie, Pennsylvania, Metz Culinary Management is currently looking to expand its team with a talented Chick-fil-A Supervisor. This position offers an exciting opportunity to work in a fast-paced, dynamic environment where flexibility and teamwork are essential. The role provides a competitive hourly wage starting at $18.00 per hour, with the potential for higher pay based on experience. Those who thrive in a busy, customer-centric setting and enjoy leading and motivating teams will find this role a perfect fit.

The Chick-fil-A Supervisor will play a crucial role in maintaining the high standards Metz Culinary Management is known for, overseeing daily operations, managing staff, and ensuring an outstanding guest experience. This position requires someone with a polished, professional demeanor and a positive, solution-focused attitude. The ideal candidate will have proven experience in café management, retail sales, kitchen operations, and guest services. This blend of skills ensures a well-rounded leader who can handle diverse challenges while fostering a respectful and efficient work environment.

In this role, the supervisor will manage employee scheduling, disciplinary procedures, and employee recognition programs to cultivate a motivated and accountable team culture. They will also be responsible for record keeping, budget management, and generating reports to support operational transparency and continuous improvement. Emphasis is placed on maintaining safety and sanitary standards to comply with regulations and create a pleasant environment for both employees and guests.

Additionally, the supervisor will develop and sustain positive relationships with the residents, patients, and local community members served by Gannon University’s dining services. Addressing complaints and suggestions is a priority, with a focus on maintaining stellar public relations. Effective communication and collaboration with the General Manager, client contracts, and other departments will be vital to ensuring smooth operations and service delivery.

Metz Culinary Management supports ongoing employee development through continuous training programs. As such, the Chick-fil-A Supervisor will be expected to train staff and promote a culture of learning and growth. The role also involves performing other tasks as assigned by the General Manager, offering variety and opportunities for personal contribution to the company’s success.

Joining this team means becoming part of a respected culinary management organization that values its employees and guests alike. It offers flexible scheduling to accommodate different needs, a fun and collaborative workplace, and significant opportunities for professional advancement. Those seeking a leadership role in the food service industry, particularly within educational or institutional dining settings, will find this position rewarding and enriching.