Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $21.00
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Work Schedule

Standard Hours
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Marywood University, located at 2300 Adams Avenue, Scranton, PA 18509, is currently seeking enthusiastic and dedicated professionals to join their team as Food Unit Leads. This full-time position offers an exciting opportunity to be part of Gourmet Dining & Chartwells Higher Education, which is a nationally recognized food service company operating on over 270 college campuses across the country. Known for delivering innovative food service concepts, Gourmet Dining & Chartwells emphasizes fresh, local, and nutritious meals, making it a leader in the collegiate dining industry. The company has been named the Fastest Growing Brand by Nation's Restaurant News twice, reflecting its commitment to growth and excellence.

Gourmet Dining & Chartwells places a strong focus on developing its associates, providing numerous opportunities for career advancement and personal development. The Food Unit Lead role is essential in maintaining high-quality dining experiences and efficient food service operations on campus. Employed individuals will receive a competitive hourly pay ranging from $16.00 to $18.00 per hour, with schedules primarily during daytime hours; specific timings may vary with additional details provided during the interview process. The position requires prior culinary and management experience, emphasizing someone who is passionate about food service and leadership within a fast-paced environment. An internal employee referral bonus is also available, showcasing the company’s dedication to recognizing and rewarding team-building efforts.

As a Food Unit Lead, the hired candidate will coordinate and oversee the activities of food-service employees while ensuring a pleasant dining environment for customers, staff, and visitors. The role’s responsibilities include planning and assisting in food preparation, upholding standards for food safety, presentation, and sanitation, as well as leading efforts on menu planning and efficient meal service. An essential part of the position involves direct customer interaction to handle any complaints promptly and ensure satisfaction. The Food Unit Lead also takes charge of training and supervising staff, delegating workload, managing scheduling, and ensuring compliance with company policies and government regulations related to health and safety. This role requires proficiency in operational tasks such as inventory control, cash handling, and thorough record-keeping including reports on production, payroll, and attendance.

Gourmet Dining & Chartwells highly values a culture of inclusion and equal opportunity. The company encourages applications irrespective of race, national origin, gender, age, disability, or any other protected status. Additionally, associates are supported with a broad range of benefits catering to both full-time and part-time employees, highlighting medical, dental, vision insurance, retirement plans, voluntary benefits, employee assistance programs, and wellness initiatives among others. As part of their commitment to employee growth and well-being, Gourmet Dining & Chartwells fosters a safe, drug-free workplace and complies with all applicable employment laws and regulations. Overall, this position offers a comprehensive and rewarding career pathway for individuals seeking to contribute significantly in a dynamic food service environment within a respected educational institution.

Job Requirements

  • Prior culinary and management experience is required
  • Ability to perform essential job functions with or without reasonable accommodation
  • Must be able to handle cash and perform inventory tasks
  • Commitment to maintaining sanitation and safety standards
  • Must be available for full-time schedule with varying days and hours
  • Ability to train and manage staff effectively
  • Willingness to adhere to company policies and government regulations

Job Qualifications

  • Prior culinary and management experience
  • Ability to supervise and lead a team
  • Strong customer service skills
  • Knowledge of food safety and sanitation standards
  • Good organizational and communication skills
  • Ability to handle cash responsibly
  • Experience with inventory and scheduling
  • Capability to respond satisfactorily to customer complaints

Job Duties

  • Provides quality customer service by providing one-on-one attention to detail
  • Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
  • Helps plan menus
  • Ensures timely, efficient meal service
  • supervises serving of meals
  • Responds to customer complaints in person at the time of the complaint and via email for electronic complaints
  • Trains employees
  • assigns and coordinates work of employees to promote efficiency and excellence in food and service
  • Determines work procedures, prepares work schedules and expedites work flow
  • Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping
  • Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds)
  • Orders food and other necessary supplies from approved sources or purveyors
  • Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations
  • Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
  • Issues written and oral instructions
  • Help select and orient employees
  • oversees staff training in areas of responsibility
  • Performs other duties as assigned

Job Criteria

Experience

No experience required


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