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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.05 - $27.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible spending account
Tuition Assistance
Job Description
The Luskin Conference Center (LCC) is a distinguished academic meeting and conference destination located on the UCLA campus, offering a dynamic and contemporary space that supports the university's education and research mission. Spanning an impressive 300,000 square feet and comprising seven stories, the LCC houses 254 guest rooms, approximately 25,000 square feet of versatile meeting space, a 160-seat restaurant, a fitness center, and a business center. This multi-functional venue combines the convenience of luxury accommodation with excellent conference and leisure facilities, making it a preferred choice for academic, professional, and social events within the UCLA community and beyond.
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Job Requirements
- High school diploma or equivalent
- One year or more experience as a restaurant host or cashier
- Ability to engage with diverse populations respectfully
- Ability to handle customer dissatisfaction calmly
- Proficient written and verbal English communication skills
- Ability to work in a fast-paced, high-volume environment
- Basic math skills for payment processing
- Proficiency in standard business software and food service applications
- Must be at least 18 years old
- Successful completion of background and Live Scan checks
- Availability to work varying schedules including evenings, weekends, holidays, and overtime
- Completion of a satisfactory pre-placement physical examination
Job Qualifications
- One or more years of experience as a host or cashier in a full-service restaurant
- Ability to engage with diverse populations in a respectful and culturally responsive manner
- Ability to remain calm under customer dissatisfaction
- Proficient communication skills in written and verbal English
- Ability to work efficiently in a fast-paced environment with fluctuating workload
- Math skills to process customer payment transactions accurately
- Proficient in using standard business software and food service applications
- Skill in positive guest and team interaction using friendly and professional demeanor
- Working knowledge of basic culinary techniques and terminology preferred
- Working knowledge of alcoholic beverages including beer, wine, and spirits preferred
Job Duties
- Greet guests promptly and professionally
- Seat guests efficiently in the restaurant, lounge, and bar areas
- Monitor open and seated sections to manage guest flow and wait times
- Answer telephone calls and take reservations as needed
- Maintain accurate reservation and occupancy charts
- Communicate guest feedback, concerns, and large group notifications to the Restaurant Manager and Executive Chef
- Serve as the initial point of contact to provide exemplary customer service and encourage return visits
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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