Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers in North America, operating over 750 retail and fueling locations in 44 states and six Canadian provinces. With a workforce of more than 30,000 team members, Pilot Company is recognized for its extensive energy and logistics division, which is a top supplier of fuel and operates one of the largest tanker fleets. The company provides essential services to oil operations in some of the busiest basins in the nation, supporting a wide array of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company prides itself on a people-first culture and commitment to giving back, remaining true to its founding values. Pilot Company is committed to equal employment opportunities and actively encourages military personnel to apply, promoting diversity and inclusion across its workforce.
The Shift Leader role at Pilot Company is an essential position responsible for supervising restaurant employees and overseeing general restaurant operations to ensure smooth and efficient service. The ideal candidate for this role will possess excellent customer service skills and be able to respond effectively to customer needs, creating a positive dining experience. Shift Leaders are expected to be self-motivated, ready to assist managers with various tasks necessary to maintain well-functioning facilities. Candidates must exhibit comprehensive knowledge of store operations and embrace Pilot Food and Jerky (PFJ)'s dedication to quality and customer service. This role demands flexibility with scheduling, including nights, days, weekends, and holidays. Pay rates for Shift Leaders start between $19.42 and $29.90 per hour, reflecting the value placed on experience and leadership capabilities. Overall, this position offers a unique opportunity to grow within a reputable company that values team contributions and customer satisfaction, while providing opportunities for professional development in a dynamic work environment.
The Shift Leader role at Pilot Company is an essential position responsible for supervising restaurant employees and overseeing general restaurant operations to ensure smooth and efficient service. The ideal candidate for this role will possess excellent customer service skills and be able to respond effectively to customer needs, creating a positive dining experience. Shift Leaders are expected to be self-motivated, ready to assist managers with various tasks necessary to maintain well-functioning facilities. Candidates must exhibit comprehensive knowledge of store operations and embrace Pilot Food and Jerky (PFJ)'s dedication to quality and customer service. This role demands flexibility with scheduling, including nights, days, weekends, and holidays. Pay rates for Shift Leaders start between $19.42 and $29.90 per hour, reflecting the value placed on experience and leadership capabilities. Overall, this position offers a unique opportunity to grow within a reputable company that values team contributions and customer satisfaction, while providing opportunities for professional development in a dynamic work environment.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant operations preferred
- strong interpersonal skills
- customer service orientation
- proficiency with basic computer and calculator usage
- ability to work flexible shifts including nights, weekends, and holidays
- clean background check
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- incredible customer service skills and the ability to help maintain a customer focused culture
- must be proficient with a calculator, computer, and other equipment
- ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- must be able to work a flexible schedule of nights, days, weekends, and holidays
- background check is required
Job Duties
- Supervise employees during shifts
- oversee general restaurant operations
- respond to customer needs with excellent service
- assist managers with maintenance and operational tasks
- ensure facilities are well-maintained
- uphold PFJ's commitment to quality and customer service
- manage flexible work schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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