Food Service Worker Lead - Southwestern University

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. As a company rooted in service and united by a strong sense of purpose, Aramark focuses on making a positive impact for its customers, employees, partners, communities, and planet. With a commitment to equal employment opportunity and diversity, Aramark values a workspace where every employee feels respected and empowered regardless of race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, or any other characteristic protected by law. The company is dedicated to nurturing talent, fueling passions, and promoting professional growth, making it an excellent place for individuals seeking a rewarding career with room for advancement.

The Food Service Worker role at Aramark is an entry-level position designed for individuals who want to develop new skills in food preparation and customer service within a dynamic team environment. This role involves assisting with all aspects of food prep, portioning meals, and serving customers while maintaining high standards for food safety and quality. Under the guidance of a manager, employees are supported and encouraged to learn on the job, making meaningful connections with customers and colleagues alike. Candidates in this position will have opportunities to cross-train across different areas such as concessions, catering, and special events, enabling continuous growth and skill diversification.

The Food Service Worker is pivotal in ensuring timely, effective service to customers by managing food stations, adhering to recipes and portion controls, and maintaining cleanliness and sanitation standards. Daily responsibilities include logging temperatures, conducting quality checks, and handling food samples to meet safety expectations. In addition to food preparation, this role requires strong interpersonal skills to greet customers warmly, handle inquiries and complaints with a positive attitude, and work cooperatively within a team structure. Workers must be flexible, responsive to shifts in duties as directed by management, and willing to assist with safety observations and other operational tasks.

Aramark’s Food Service Worker position offers an opportunity for candidates with a food service background or those new to the field who are passionate, accountable, and eager to develop leadership and supervisory skills. The role involves physical demands such as frequent lifting, bending, and working around heated equipment and chemicals, with necessary protective measures and uniforms provided. The work environment is lively, fast-paced, and supportive, focusing on employee development and customer satisfaction with a strong emphasis on safety and hygiene.

Overall, working as a Food Service Worker at Aramark means joining a company that values collaboration, personal development, and excellence in service. The position is ideal for motivated individuals who want to ignite their passion for food service, pursue meaningful work, and advance their careers within a respected and expansive organization.

Job Requirements

  • High school diploma or equivalent
  • Serve Safe Certification
  • ability to follow detailed written and verbal instructions
  • ability to lift and move heavy items frequently
  • ability to work in fast-paced and physically demanding kitchen environment
  • ability to work flexible hours including weekends and holidays
  • ability to maintain a positive attitude and strong work ethic
  • willingness to wear uniforms and use personal protective equipment
  • ability to communicate effectively with customers and team members
  • prior food service experience preferred

Job Qualifications

  • Great customer service and interpersonal skills
  • strong leadership and supervisory skills
  • ability to work in a team environment
  • Serve Safe Certification
  • ability to follow detailed written and verbal instructions
  • food service experience preferred
  • requires frequent lifting and transporting hot food items
  • ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

  • Lead all aspects of and assist in preparation of food items for the day and dating products
  • coordinate and assist in setting up and breaking down stations designated by the manager
  • cook and otherwise prepare foods according to recipes and directions
  • responsible for use of accurate portions when preparing and serving items on the line
  • maintain daily temperature logs
  • responsible for taking samples of all food items on the line prior to serving the customers
  • alert management and pull food items that do not meet quality expectations
  • complete opening and closing station checklists
  • greet customers as they approach and leave the serving line
  • ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
  • ensure that all work areas and serving utensils are cleaned and sanitized
  • responsible for accurate disposal of waste from the service line
  • transfer supplies and equipment between storage and work areas by hand or by cart
  • assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • cross-train in areas as the need arises
  • able to work in concessions, catering, and special events required by your manager
  • perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
  • completion of any task requested by a supervisor or member of the Aramark management team
  • lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
  • request support from utility workers for sanitation issues of the line as needed

Job Criteria

Experience

Entry Level (1-2 years)


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