Food Service Worker - Dietary - Full Time 8 Hour Rotating Shift (Non-Exempt) (Union)

Keck Medicine of USC is a well-respected healthcare institution known for providing exceptional medical services and patient care. Affiliated with the University of Southern California, it combines advanced medical research, education, and clinical care to serve diverse patient populations. The institution emphasizes safety, quality, and efficient service delivery and strives to maintain a clean and welcoming environment through various support roles, including food services.

The Food Service Worker role at Keck Medicine of USC is a critical position within the Auxiliary Services category. This position involves working across different areas on the property where food is prepared and served to patients, staff, and visitors. The worker supports the setup and serving of food from patient tray lines, counters, and steam tables and may also prepare simple food items as required. The role demands adherence to hygiene and safety standards, including cleaning and sanitizing equipment and workstations. More importantly, the Food Service Worker contributes to excellent customer service by safely handling food, assisting with meal deliveries, and interacting professionally with patients and staff.

This position is hourly paid with a competitive wage range of $21.00 to $33.15, reflecting factors such as experience, education, and role responsibilities. The job requires a high school diploma or equivalent, or at least one year of relevant experience as a substitute for education. Effective communication skills in English, both verbal and written, are essential for success. Employees must comply with Keck Medicine of USC’s safety and regulatory policies, attend required safety training, and participate in ongoing educational programs.

The Food Service Worker’s duties extend beyond food preparation and serving to include inventory management, safety compliance, customer assistance, and teamwork within a hospital environment. This role is integral to maintaining the high standards of care and service expected in a healthcare setting. Employees must be diligent about food safety, sanitation, and specific role requirements such as tasting products, brewing beverages, and restocking areas. Interaction with customers and patients adds a vital interpersonal dimension, making strong customer service skills necessary.

Working at Keck Medicine of USC offers an opportunity to be part of a leading healthcare facility that values quality, teamwork, and professional growth. The environment is dynamic and requires adaptability to meet various business needs and client demands. The institution supports employee development through training programs, both virtual and classroom-based, ensuring that team members stay informed about allergy management, foodborne illness prevention, and other essential health standards.

Because this position may require work in different areas of the property, flexibility and a willingness to undertake additional assigned duties are important. The Food Service Worker contributes to a positive, clean, and efficient food service experience, directly impacting patient satisfaction and the overall care environment. For individuals interested in a supportive role within healthcare that combines food service with critical hygiene and customer service aspects, this is a rewarding opportunity.