Food Service Supervisors

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.85
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Work Schedule

Flexible
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Benefits

scholarship program
Health Insurance
Dental Insurance
Life insurance
Incentive programs
Career advancement opportunities
Shift premiums
Paid training
Employee Discounts
Team celebrations

Job Description

Tim Hortons Westman is a prominent branch of the well-established Tim Hortons brand, widely recognized for its commitment to quality coffee, food, and customer service across Canada. Known for creating inviting environments where guests can enjoy fresh food and beverages, Tim Hortons supports its teams with a strong culture of respect, growth, and community involvement. Tim Hortons Westman carries forward this tradition by focusing on providing customers with a memorable experience through dedicated staff and efficient service. With multiple locations within the Westman area, the company is devoted to fostering a supportive work atmosphere for all employees, combined with extensive training and opportunities for career development. This respect for employees is reflected in comprehensive benefits and a variety of incentive programs which cultivate a positive and motivated workplace.

Tim Hortons Westman is seeking both full-time and part-time Team Supervisors to join their dynamic team. The role is designed for individuals who lead by example and encourage their teams to prioritize guests at all times. A Team Supervisor at Tim Hortons Westman is responsible not only for managing daily operations but also for inspiring their team to continuously improve service quality. This position entails guiding staff in food preparation, sanitation, safety procedures, and customer service, which together ensure that all guests receive top-tier service. The supervisor also handles administrative tasks such as scheduling shifts, preparing budgets, overseeing inventory, and addressing customer concerns. This job demands a blend of leadership skills and practical operational management to meet and exceed business goals.

As a Team Supervisor, the individual will work closely with their staff to maintain high-quality standards in food and service, ensuring that every item served meets company expectations. Supervisors lead staff training programs to uphold stringent sanitation and safety rules and ensure compliance at all times. Additionally, they participate in recruitment processes, hire new staff, and manage ongoing team performance. The role requires regular preparation and submission of reports related to stock, sales, and wastage to monitor operational efficiency. In the fast-paced environment of Tim Hortons Westman, supervisors need to stay flexible and proactive, adapting work schedules and resource allocation to meet customer demands efficiently.

This position provides a worthwhile opportunity for career progression through training and incentive programs, alongside flexible scheduling options suitable for full-time or part-time employees. Working at Tim Hortons Westman means being part of a supportive family with team celebrations, discounts, and a scholarship program that helps employees grow both personally and professionally. The company’s commitment to health, dental benefits, and life insurance also reflects its investment in the well-being and security of its team members. Individuals passionate about customer service and team leadership, looking to thrive in a rewarding environment, will find this role fulfilling and energizing.

Job Requirements

  • high school diploma or equivalent
  • previous supervisory experience
  • knowledge of food safety and sanitation practices
  • ability to lead and motivate a team
  • excellent communication skills
  • availability for flexible shifts

Job Qualifications

  • high school diploma or equivalent
  • previous supervisory experience preferred
  • knowledge of food safety and sanitation standards
  • strong leadership and communication skills
  • ability to manage a fast-paced environment
  • customer service oriented
  • basic budgeting skills

Job Duties

  • establish methods to meet work schedules
  • supervise and co-ordinate activities of staff who prepare and portion food
  • train staff in job duties, sanitation and safety procedures
  • hire food service staff
  • ensure that food and service meet quality control standards
  • prepare budget and cost estimates
  • address customers' complaints or concerns
  • maintain records of stock, repairs, sales and wastage
  • prepare and submit reports
  • supervise and check assembly of trays
  • establish work schedules

Job Criteria

Experience

Mid Level (3-7 years)


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