Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.10 - $28.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
Riverside Health System is a renowned healthcare provider with multiple facilities located in Newport News, Virginia. Known for its commitment to delivering exceptional patient care, Riverside Health System offers comprehensive medical services including acute care, rehabilitation, outpatient services, and nutrition management. The organization is dedicated to maintaining a supportive and productive work environment where employees can grow professionally while contributing to patient health and wellness. The system integrates advanced healthcare technology and innovative patient care strategies to improve outcomes and enhance the overall patient experience.
At Riverside Health System, the Food Service Supervisor role is vital in ensuring that nutritional needs of patients, residents, and retail customers are met efficiently and safely. This position is responsible for overseeing daily food service operations which include patient/resident meal preparation, retail food service, and catering services. The supervisor works closely with the culinary team and management to coordinate workloads, monitor food safety, sanitation compliance, and ensure all meals adhere to therapeutic nutritional standards. This leadership role calls for a dynamic individual capable of managing a diverse team, providing training, and engaging staff to reach their full potential. The Food Service Supervisor may also be required to take full departmental responsibility during the absence of the manager or director, underscoring the importance and trust bestowed on this position.
This role is hourly paid with a competitive salary range from $22.10 to $28.70 depending on experience, education, and credentials, reflecting Riverside's commitment to fair and equitable compensation. Through strong leadership, the Food Service Supervisor helps maintain a seamless operation that enhances the dining experience for all customers while strictly complying with Riverside's policies and food safety regulations. The supervisor is also key in managing inventory, accounting functions related to food service operations, and cash handling where applicable.
In addition to operational oversight, the Food Service Supervisor at Riverside Health System plays an integral role in customer service excellence, demonstrating positivity, flexibility, and urgency to meet the needs of the facility's customers. They foster a safe workplace and act proactively to address any compliance issues. This position leverages modern technologies such as food and nutrition software, electronic health record systems, and workforce management tools to optimize productivity and accuracy. By prioritizing team development, onboarding, and retention initiatives, the supervisor contributes significantly to reducing turnover and promoting a motivated workforce dedicated to high-quality food service delivery. This leadership opportunity is well-suited for candidates passionate about healthcare food service and who thrive in a fast-paced, patient-centered environment where their efforts positively impact health outcomes and customer satisfaction.
At Riverside Health System, the Food Service Supervisor role is vital in ensuring that nutritional needs of patients, residents, and retail customers are met efficiently and safely. This position is responsible for overseeing daily food service operations which include patient/resident meal preparation, retail food service, and catering services. The supervisor works closely with the culinary team and management to coordinate workloads, monitor food safety, sanitation compliance, and ensure all meals adhere to therapeutic nutritional standards. This leadership role calls for a dynamic individual capable of managing a diverse team, providing training, and engaging staff to reach their full potential. The Food Service Supervisor may also be required to take full departmental responsibility during the absence of the manager or director, underscoring the importance and trust bestowed on this position.
This role is hourly paid with a competitive salary range from $22.10 to $28.70 depending on experience, education, and credentials, reflecting Riverside's commitment to fair and equitable compensation. Through strong leadership, the Food Service Supervisor helps maintain a seamless operation that enhances the dining experience for all customers while strictly complying with Riverside's policies and food safety regulations. The supervisor is also key in managing inventory, accounting functions related to food service operations, and cash handling where applicable.
In addition to operational oversight, the Food Service Supervisor at Riverside Health System plays an integral role in customer service excellence, demonstrating positivity, flexibility, and urgency to meet the needs of the facility's customers. They foster a safe workplace and act proactively to address any compliance issues. This position leverages modern technologies such as food and nutrition software, electronic health record systems, and workforce management tools to optimize productivity and accuracy. By prioritizing team development, onboarding, and retention initiatives, the supervisor contributes significantly to reducing turnover and promoting a motivated workforce dedicated to high-quality food service delivery. This leadership opportunity is well-suited for candidates passionate about healthcare food service and who thrive in a fast-paced, patient-centered environment where their efforts positively impact health outcomes and customer satisfaction.
Job Requirements
- High school diploma or GED
- Two years healthcare or hospitality food service experience
- Obtain Allergen Awareness Certification from VA State - ANSI-approved program within 180 days
- Obtain Food Protection Manager Certification from VA State - ANSI-approved program within 180 days
- Ability to lead and engage a diverse team
- Strong customer service skills
- Knowledge of food safety and sanitation regulations
- Effective communication and organizational skills
- Ability to use food and nutrition software, electronic health systems, and workforce management tools
Job Qualifications
- High school diploma or GED
- Two years of healthcare or hospitality food service experience
- Allergen Awareness Certification from VA State - ANSI-approved within 180 days
- Food Protection Manager Certification from VA State - ANSI-approved within 180 days
- Certified Dietary Manager and Certified Food Protection Manager (CDM CFPP) preferred
Job Duties
- Ensure efficiency in kitchen and retail operations by holding team accountable for workflow processes, scheduled hours, assignments and documentation of food safety and sanitation protocols
- Work with team to prioritize workload and consistently prepare, assemble, and serve food timely
- Remain knowledgeable on patient/resident census and anticipated retail volume
- Coordinate increases or decreases in production and preparation volumes with culinary team and management
- Maintain accurate accounting functions such as daily and monthly reports, cashier operations including settling cash drawers and depositing bank monies where applicable
- Support departmental productivity by recommending creative changes
- Demonstrate positive customer service behaviors and strive to meet/exceed customer needs
- Ensure compliance with regulatory and food safety regulations and departmental policies
- Promote and maintain a safe work environment and address noncompliance
- Demonstrate leadership through developing and educating staff on policies and best practices
- Engage in onboarding initiatives to reduce turnover
- Assist in maintaining food cost and inventory accuracy
- Monitor and report food and supply usage to assist billing
- Utilize technology for increased efficiency including food and nutrition software, patient electronic health systems, work order systems, and workforce management tools
- Assist department leadership in overseeing diet office procedures and team workflow
- Provide teamwork support by assisting co-workers and covering staff relief when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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