Food Service Operations Director

Aramark is a global leader in food and facilities management services, committed to enriching and elevating the experiences of millions of customers worldwide. With a strong foundation rooted in exceptional service and a collective commitment to positive impact, Aramark operates across 15 locations in various countries, providing innovative food service and facility management solutions. The company is dedicated to fostering an inclusive work environment that values diversity and equal opportunity, ensuring that all employees, partners, and customers are treated with respect and dignity regardless of race, gender, age, or any protected characteristic. Aramark continuously invests in its employees' growth and development, promoting teams that thrive on collaboration, excellence, and sustainability.

The position of Food Service Operations Director at Aramark is designed for a dynamic and experienced leader responsible for overseeing and optimizing dining operations to meet customers' tastes and requirements. This full-time role integrates strategy, leadership, and operational expertise to ensure the highest standards of food quality, safety, and customer satisfaction. The director manages the entire dining facility operations where customers can place orders from a set menu, ensuring that all processes from food preparation to service comply with company standards and client expectations.

The Food Service Operations Director will lead teams by hiring, mentoring, and evaluating talent to build a workforce dedicated to operational excellence. They will foster a positive work culture, inspire motivation through coaching and incentives, and support employees in understanding and achieving key objectives. Ensuring safety, sanitation, and compliance with all relevant regulations is paramount, as is maintaining strong client relationships by effectively communicating operational developments and adapting services to meet client needs.

Financially, the Food Service Operations Director will implement strategies to boost revenues and control costs within budgetary limits for food, beverages, and labor. They are responsible for generating and monitoring profit and loss statements, aligning operational strategies with Aramark’s executional framework, and driving productivity through streamlined processes. The role also involves hands-on management of procurement, storage, inventory, and food quality control processes, as well as partnering with clients for contract negotiations and exploring innovative product and service offerings.

With a focus on sustainability, quality service delivery, and operational excellence, the Food Service Operations Director will be instrumental in advancing Aramark’s mission to provide exceptional dining experiences that reflect client values and promote environmental responsibility. This leadership role requires strong communication skills, the ability to build robust relationships across departments, and a proven track record in food service management. The position demands physical stamina, including the ability to stand for extended periods and occasionally handle objects weighing up to 50 pounds.

In summary, the Food Service Operations Director serves as a vital leader within Aramark, dedicated to creating superior dining experiences, driving financial performance, leading talented teams, and maintaining compliance and safety standards. This role offers an exciting opportunity for professionals passionate about food service operations and committed to excellence in a globally respected organization.