Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
flexible spending accounts
Job Description
Aramark is a leading global provider of food services, facilities management, and hospitality solutions. With a presence in 15 countries and a commitment to delivering exceptional service to millions of clients daily, Aramark prides itself on creating meaningful impact for its employees, partners, communities, and the environment. The company values diversity, equity, and inclusion, ensuring equitable employment opportunities and fostering a supportive and collaborative work environment. As a company rooted in service, Aramark is dedicated to helping individuals realize their full potential, whether they are seeking new experiences, striving for inclusivity, or looking for a rewarding workplace.
The Food Service Operations Director at Aramark plays a crucial role in managing and supervising dining facilities that serve cooked meals from a set menu, ensuring that the dining solutions meet the tastes and requirements of customers. This leadership position is responsible for devising and implementing operational strategies that align with Aramark’s Executional Strategy, driving productivity, maintaining quality, and controlling costs. The Director oversees various aspects of food service operations, including hiring and mentoring staff, managing client relationships, ensuring financial performance, and maintaining compliance with safety and sanitation standards. This role is integral to fostering a safe and supportive atmosphere where clients, customers, and employees can interact comfortably.
The Director leads unit staff in coordinating production tasks, quality control, cost management, labor oversight, and training programs to ensure seamless food service delivery. They are responsible for managing resources effectively within budgetary parameters and adhering to ARAMARK, governmental, and accrediting agency requirements through proper record-keeping. Additionally, the Director explores opportunities for new products and service introductions to grow sales and retain a loyal customer base. By developing and executing food service blueprints aligned with client principles and sustainability goals, the Food Service Operations Director strengthens operational excellence and client satisfaction. This full-time leadership role requires strong communication skills, a solid background in the food service industry, and the ability to collaborate across departments to create a united front for delivering outstanding food services.
The Food Service Operations Director at Aramark plays a crucial role in managing and supervising dining facilities that serve cooked meals from a set menu, ensuring that the dining solutions meet the tastes and requirements of customers. This leadership position is responsible for devising and implementing operational strategies that align with Aramark’s Executional Strategy, driving productivity, maintaining quality, and controlling costs. The Director oversees various aspects of food service operations, including hiring and mentoring staff, managing client relationships, ensuring financial performance, and maintaining compliance with safety and sanitation standards. This role is integral to fostering a safe and supportive atmosphere where clients, customers, and employees can interact comfortably.
The Director leads unit staff in coordinating production tasks, quality control, cost management, labor oversight, and training programs to ensure seamless food service delivery. They are responsible for managing resources effectively within budgetary parameters and adhering to ARAMARK, governmental, and accrediting agency requirements through proper record-keeping. Additionally, the Director explores opportunities for new products and service introductions to grow sales and retain a loyal customer base. By developing and executing food service blueprints aligned with client principles and sustainability goals, the Food Service Operations Director strengthens operational excellence and client satisfaction. This full-time leadership role requires strong communication skills, a solid background in the food service industry, and the ability to collaborate across departments to create a united front for delivering outstanding food services.
Job Requirements
- Minimum of four years of previous experience
- 1-3 years of prior management experience
- Prior experience in the food service industry
- Bachelor’s degree or similar level of expertise
- Strong communication skills
- Competence in maintaining client and customer relationships
- Ability to provide superior customer service per Aramark standards
- Proficiency in teamwork across departments
- Capacity to occasionally handle objects up to 50 lbs
- Willingness to stand continuously for extended periods
Job Qualifications
- Minimum of four years of previous experience
- 1-3 years of prior management experience
- Prior experience in the food service industry
- Bachelor’s degree or equivalent expertise
- Strong communication skills
- Ability to maintain meaningful client and customer relationships
- Competence in delivering superior customer service per Aramark’s standards
- Proficiency in collaborating across departments for unified food service delivery
- Willingness to stand for extended periods
- Ability to handle objects up to 50 lbs occasionally
Job Duties
- Manage, support, collaborate with, and advance teams including hiring, evaluating, educating, mentoring, and overseeing performance
- Guarantee food service operations align with the Executional Strategy
- Provide coaching sessions to help team understand objectives and approaches
- Incentivize employees to encourage ongoing dedication
- Ensure safety and sanitation criteria are preserved throughout the process
- Recognize client necessities and communicate updates on operational development
- Implement operational strategies to boost earnings and oversee fiscal frameworks
- Manage production, presentation, quality control, cost management, labor oversight, and staff training
- Attract, secure, advance, and sustain frontline workforce
- Conduct periodic stock assessments
- Maintain compliance with ARAMARK, governmental, and accrediting agency requirements
- Interact with client decision-makers to maintain strong relationships
- Lead front-end operations of the dining service
- Develop and implement food service plans aligned with client core principles and sustainability
- Explore new product and service opportunities to grow sales and retain customers
- Participate in sales processes and contract discussions
- Oversee accounting functions related to operations
- Ensure adherence to sanitation and safety protocols at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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