Food Service Manager - Retail - Temple University

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily in 15 countries worldwide. The company is deeply rooted in service and committed to making a positive impact for its employees, partners, communities, and the planet. Aramark’s mission is to foster a culture where every employee has equal employment opportunities and can thrive in all aspects of the organization. They do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other legally protected characteristic. With an emphasis on professional growth, Aramark believes in helping its workforce develop their talents, pursue challenges, find a sense of belonging, and work in an environment that empowers and inspires them.

This management position within Aramark is responsible for developing and executing dining solutions that align with customer needs and preferences. The role involves overseeing and managing dining operations at retail food locations where customers order from a prepared menu. The individual will leverage Aramark’s coaching model to engage and develop team members to their fullest potential, ensuring that team performance meets or exceeds objectives and client expectations. This position requires maintaining safety and sanitation standards throughout all operations, establishing strong client and customer rapport, and delivering on profit and loss targets. The manager is expected to adopt Aramark’s established processes, understand performance metrics, analyze data trends concerning orders and inventory, and educate teams on key levers to enhance margins and profitability.

Additionally, the manager will supervise staff regarding production quality, efficient cost control measures, and ensure compliance with food and labor initiatives. They will also be responsible for maintaining a safe and healthy environment for all stakeholders and directly handle food service at the assigned retail location. Core administrative duties include assisting with menu planning and development, ordering, storage, and receiving activities, inventory management, and maintaining records to comply with Aramark and regulatory standards. The role demands strong leadership capabilities as it involves hiring, disciplining, and conducting performance reviews for multiple employees while fostering cross-departmental collaborations to provide a seamless retail experience for customers. This opportunity at Aramark is ideal for a motivated individual with retail management experience, excellent communication skills, and a commitment to upholding Aramark’s service excellence model. The position may involve occasional physical activity such as lifting up to 50 pounds and standing for extended periods. At Aramark, employees are encouraged to develop new skills and take initiative, with job responsibilities potentially evolving to meet business needs without formal notice. This dynamic and rewarding role supports career growth within a global organization dedicated to operational excellence, innovation, and community impact.