Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
employee recognition programs
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Known for its commitment to service excellence, sustainability, and community impact, Aramark operates in diverse sectors such as education, healthcare, business, and sports and entertainment. The company’s mission is rooted in service and united by purpose, aiming to do great things for its employees, partners, communities, and the planet. Aramark values equal employment opportunity and fosters an inclusive culture that embraces diversity and empowers each individual to bring their best self to work.
The Food Service Manager position at Aramark is a pivotal management role responsible for developing and implementing dining solutions tailored to meet customer preferences and operational goals. This role oversees dining operations where customers order prepared foods from a menu, ensuring that the dining experience is both efficient and enjoyable. The Food Service Manager leads a team that maintains high standards in food quality, safety, sanitation, and compliance with organizational policies and governmental regulations.
The role requires strong leadership skills to engage and develop team members using Aramark’s coaching model, fostering a positive work environment, and ensuring that both individual and team performance exceed expectations. The Food Service Manager is responsible for daily operational briefings, employee recognition, and maintaining a safe, healthy environment for all. Financial acumen is also crucial as the manager is tasked with overseeing profit and loss statements, managing operational costs, and driving productivity through effective labor and food cost control initiatives.
Client relationship management is another key aspect of this role. The manager works closely with clients to identify needs and transparently communicate operational progress, ensuring customer satisfaction and building mutually beneficial business relationships. Additionally, the Food Service Manager collaborates with the Food Service Director to lead the front-of-house operations, planning and coordinating food service activities to deliver an outstanding finished product.
At Aramark, employees are encouraged to continuously develop new skills and adapt to evolving job duties in order to achieve the company’s commitments and positively impact both colleagues and customers. This dynamic environment offers opportunities for professional growth, making the Food Service Manager position ideal for motivated individuals seeking to advance their careers in the food service industry with a reputable global organization.
The Food Service Manager position at Aramark is a pivotal management role responsible for developing and implementing dining solutions tailored to meet customer preferences and operational goals. This role oversees dining operations where customers order prepared foods from a menu, ensuring that the dining experience is both efficient and enjoyable. The Food Service Manager leads a team that maintains high standards in food quality, safety, sanitation, and compliance with organizational policies and governmental regulations.
The role requires strong leadership skills to engage and develop team members using Aramark’s coaching model, fostering a positive work environment, and ensuring that both individual and team performance exceed expectations. The Food Service Manager is responsible for daily operational briefings, employee recognition, and maintaining a safe, healthy environment for all. Financial acumen is also crucial as the manager is tasked with overseeing profit and loss statements, managing operational costs, and driving productivity through effective labor and food cost control initiatives.
Client relationship management is another key aspect of this role. The manager works closely with clients to identify needs and transparently communicate operational progress, ensuring customer satisfaction and building mutually beneficial business relationships. Additionally, the Food Service Manager collaborates with the Food Service Director to lead the front-of-house operations, planning and coordinating food service activities to deliver an outstanding finished product.
At Aramark, employees are encouraged to continuously develop new skills and adapt to evolving job duties in order to achieve the company’s commitments and positively impact both colleagues and customers. This dynamic environment offers opportunities for professional growth, making the Food Service Manager position ideal for motivated individuals seeking to advance their careers in the food service industry with a reputable global organization.
Job Requirements
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service
- Ability to maintain effective working relationships with other departments
- Ability to lift, carry, push, and pull up to 50 lb
- Ability to stand for extended periods of time
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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